Training Manager 2

Sodexo Group; Cleveland (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Sodexo is hiring a Training Manager 2 to oversee the training for the Environmental Services / Custodial Department at UH Cleveland Medical Center. This role involves designing training programs, onboarding new employees, and enhancing training compliance. Candidates should possess strong communication skills and an Associate’s Degree with training experience. Join a company that values diversity and fosters growth, ensuring a positive impact on both employees and clients.

Benefits

Medical, Dental, and Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Experience coordinating training for small and large groups.
• Minimum 1 year of relevant experience.
• Fluency in Microsoft Office Suite and SharePoint.

Responsibilities

• Onboard new employees and lead department orientation.
• Conduct safety training and administer safety audits.
• Evaluate and improve patient satisfaction scores.

Skills

Presentation Skills

Communication Skills

Interpersonal Skills

Project Management

Data Analysis

Education

Associate’s Degree

Tools

Microsoft Office Suite

SharePoint

Job description

Role Overview

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking aTraining Manager 2 or UH Cleveland Medical Centerlocated in Cleveland, OH.

This position will operate primarily on a Monday - Friday first shift, though may report for evenings and/or weekends as needed.

The right candidate will design, implement and oversee the frontline and manager training specifically tailored to theEnvironmental Services / Custodial Department. In this role, among other duties, the System Training Manager will select training topics, design syllabi, conduct new hire orientation, track and monitor training compliance, and support sites with training campaigns, and programs.

What You'll Do

• Onboard new employees
• Lead department orientation for environmental services
• Conduct initial safety training
• Complete monthly Sodexo Safety Training
• Administer safety audits
• Evaluate the patient experience program to improve patient satisfaction scores
• Facilitate courses and workshops to increase awareness and grow the skills of others
• Assist in the development of training strategy
• Identify and implement new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, cost-savings, and improved patient satisfaction scores
• Develop learning strategies and plans with business unit leaders based upon deficiencies identified in a needs assessment

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience coordinating and conducting training sessions for small and large groups
• Excellent presentation skills, communication skills and interpersonal skills
• Fluency in Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint) and SharePoint
• The ability to engage large and small audiences in training opportunities
• Strong organization, communication and project management skills
• The ability to analyze and interpret data

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate’s Degree or equivalent experienceMinimum Functional Experience - 1 year