Training Manager

Soccer Shots COUS; Burtonsville (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in youth sports education is seeking a dedicated Training Manager to empower their team of coaches. The role involves developing training programs, conducting evaluations, and ensuring compliance with HR standards. Ideal candidates will have experience in team management, a passion for youth enrichment, and strong communication skills.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Qualifications

• At least 3 years’ experience in team/volunteer management and/or training.
• Proficiency in Microsoft Office.
• Ability to model and teach coaching best-practices.

Responsibilities

• Develop and manage Soccer Shots Coach orientation/training processes.
• Conduct on-field Coaching Evaluations on all coaches, once per season.
• Supervise/mentor new coaches during orientation/training.

Skills

Team management

Training development

Communication

Critical thinking

Attention to detail

Customer service

Tools

Microsoft Office

Job description

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Are you someone who…

wants to build a career that makes a positive impact on kids and their futures?

has experience training or managing teams or volunteers?

is passionate about kids, youth enrichment, sports, or soccer?

Then, hi – we’re Soccer Shots! We’re experts in creating smiles, kicking goals, and providing fun and educational experiences while doing it. We think we could use your help.

Soccer Shots Baltimore/Washington (serving schools & families spanning from Hartford County, MD to Prince William County, VA) is seeking a dedicated and engaging Training Manager to empower our team of Soccer Shots Coaches with exceptional training and ongoing support throughout their coaching journey.

Our coaches are at the center of what we do, and we take their commitment to creating positive learning experiences for kids seriously. The Training Manager not only equips newly hired coaches for success, but also oversees coach development, conducts evaluations, and designs programs that continuously elevate the quality of our sessions.

Training Manager Responsibilities include:

Coach Training & Orientation

Develop and manage Soccer Shots Coach orientation/training processes to improve quality while maintaining compliance.

Develop and update training materials, timelines and requirements based on business needs

Lead new coach trainings, adapting as needed to ensure all learning goals are met for each new coach, and certify completion.

Coordinate with other departments to schedule and staff training events and preparing/”training” trainers as needed.

Set and uphold high standards for coaching quality and support throughout orientation.

Analyze Net Promoter Scores and use insights to improve training effectiveness and outcomes.

Coach Evaluations & Retraining Programs

Conduct on-field Coaching Evaluations on all coaches, once per season (4 times per year)

Identify needs and goals for re-training, and develop and execute retraining programs for underperforming coaches

Management & Communication

Supervise/mentor new coaches during orientation/training

Supervise/mentor coaches undergoing re-training

Ensure new hire compliance with HR department (e.g., background checks, forms documentation)

Maintain up-to-date training calendars, scorecards and tracking systems

Collaborate with Coaching Department and Coaching Managers

Oversee coach equipment and gear distribution/collection.

We're looking for hard-working, team-players with:

At least 3 years’ experience in team/volunteer management and/or training

A passion for kids, youth enrichment and the Soccer Shots vision!

The ability to model and teach coaching best-practices

Proficiency in Microsoft Office.

Responsive, reliable and professional communication

A customer service, “people-first“ mentality

Strong critical thinking, analysis, and process improvement.

Great attention to detail

Excellent time management skills and ability to juggle multiple projects

A growth mindset – open to feedback and willing to improve

Safety-oriented

Availability Monday – Friday, 8:30 AM – 5 PM, with occasional weekday evenings or weekend “on-call” shifts

Ability to travel throughout DC/MD/VA area

Physical ability to stand for extended periods of time, crouch, stoop and run as needed.

Come work for Stronger Youth Brands and experience:

our hard-working, driven, and friendly team

the IMPACT you’ll make on kids’ lives (think: smiles, giggles and silly dances!)

and top-notch company culture and perks

Apply now!

Our office is located in Burtonsville, MD.

Soccer Shots Baltimore/Washington proudly serves families and schools throughout Maryland, Washington, D.C., and Virginia — from Harford County, MD to Prince William County, VA.