Training Instructor

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 64,000 - 86,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation & PTO - 25 days

12 Paid Holidays per year

403(b) Retirement Plan (up to 6% match

Employee Referral Program

Job summary

CASES is seeking a Training Instructor to deliver CPI Verbal and Non-Violent Crisis Intervention trainings to CASES staff. The role is full-time in NYC, with a salary of $75,000 per year, and requires travel between CASES offices.

The position offers flexible day-to-day work arrangements, with in-person duties and community-based activities. Responsibilities include delivering trainings, updating materials, maintaining records, scheduling sessions, coordinating instructors, and ensuring

Qualifications

• At least 2 years of experience with teaching or group facilitation.
• At least 2 years of experience working with participants/clients in behavioral health, social services, or criminal legal systems.
• Strong organization and self-motivation; able to manage time independently.
• Ability to perform CPI Nonviolent Crisis Intervention movements as required.

Responsibilities

• Deliver CPI training to CASES staff in participant-facing roles on initial and refresher basis.
• Update and customize training materials in consultation with the senior director of training for different staff groups.
• Maintain enrollment, attendance, and certification records in CASES LMS and CPI portal.
• Create training schedules, notify staff, and coordinate access to materials and location.
• Coordinate with CPI instructors to maintain a robust pool of instructors for all training dates.
• Collaborate with the data team to ensure documentation standards and reporting of training completions.
• Seek ongoing learning to deliver up-to-date de-escalation and crisis intervention techniques, maintaining CPI instructor certification.
• Support learners inside and outside training rooms to ensure understanding and proficiency.

Skills

Teaching & facilitation

Client engagement

Time management

CPI Nonviolent Crisis Intervention

Job description

Job Summary

CASES is currently seeking a Training Coordinator to join our training team who will focus on delivering the Crisis Prevention Institute (CPI) trainings for Verbal and Non-Violent Crisis Intervention. CASES is committed to having all staff trained annually.

Job Title: Training Instructor

Salary: The salary for the Training Instructor role is $75,000 annually.

Shift Hours: The Training Instructor position is full-time working Monday through Friday from 9:00 am to 5:00pm.

Location Address: 4 West 125th Street, New York, N.Y. 10027.

Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home and/or another suitable space, typically after reporting to the office and/or engaging in the field or community-based work.

What you will be doing

• Deliver CPI training to CASES staff in participant-facing roles on an initial and refresher basis
• In consultation with the senior director of training, update and customize training materials to be relevant to different staff at CASES, including staff with lived experience/peer staff, staff in mobile and field-based programs, staff in court-based programs, staff working with youth, staff working in clinics
• Maintain records of enrollment, attendance, and certification through the CASES learning management system and on the CPI portal
• Create training schedules, inform staff of scheduled training, coordinate access to training materials and location, track their progress
• Coordinate with training team and other CASES staff who are CPI instructors to maintain a robust pool of instructors for all training dates
• Collaborate with data team to ensure documentation standards of trainings are maintained and that managers receive information about training completions
• Continue learning and developing skills to deliver the most up-to-date information and techniques for de-escalation and crisis intervention, including but not limited to maintaining current certification as a CPI instructor
• Support learners as needed inside and outside of training rooms to monitor their understanding of and proficiency in de-escalation and crisis intervention

What we are looking for

• At least 2 years of experience with teaching or group facilitation (can be volunteer/community based or as paid employment, can be on any topic)
• At least 2 years of experience working directly with participants/clients in behavioral health, social service, or criminal legal system context
• Highly organized and self-motivated, with demonstrated ability to manage time independently
• Ability to demonstrate the movements involved in CPI Nonviolent Crisis Intervention physical safety interventions, including but not limited to:
• standing and moving for 1-2 hours at a time
• grasping and pushing with both hands and exerting light to medium force;
• full range of upper body movement including arms overhead and bent elbows;
• full range of knee movement including squatting, lunging, and twisting
• Please note this is an in-person position that requires travel between our offices in Queens, Brooklyn, Harlem, and the Bronx

Additional, preferred skills we are looking for but are not required

• Experience navigating criminal legal and/or behavioral health systems is highly valued
• Ability to take initiative, prioritize duties, problem-solve, pay close attention to detail, meet deadlines, work well under pressure, and maintain an enthusiastic work ethic.
• Sensitivity to the ways that histories of trauma may interact with learning and practicing crisis prevention and intervention skills
• Strong communication skills allowing effective interactions and supportive relationships with coworkers at all different levels and roles across CASES
• Teaching and classroom management skills, including but not limited to:
• clearly presenting training content with the use of PowerPoint and workbook;
• eliciting responses to direct questions;
• facilitating dialogue and discussion;
• organizing pair and small group activities;
• assessing comprehension and proficiency;
• reframing material on an ad hoc basis to meet the needs of adult learners

Employee Benefits

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days
• 12 Paid Holidays per year.
• Retirement 403(b) Competitive matching up to 6%.
• Employee Referral Program

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

• PEOPLE – Hold people’s stories with dignity
• UNITY – Commit to a shared mission
• RESPECT – Celebrate the strength of diversity
• PROGRESS – Always work to improve
• OPTIMIZE – Make the best use of resources
• SOLUTIONS – Work together to solve problems
• EMPATHY – Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Monday - Friday, 9am to 5pm

35 hours per week excluding breaks