Training & Field Support Specialist (Active Top Secret Clearance with Security Clearance

Akima Infrastructure Services; Washington (District of Columbia); On-site; USD 105,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and PTO

Job summary

Suvi, an Akima company, seeks a Training & Field Support Specialist to deliver comprehensive training on analytical applications, provide end-user support, and travel as needed to train across locations in the Washington, DC area.

The role emphasizes classroom and virtual training experience, active clearance requirements, and a capability to work on-site in Washington, DC with strong collaboration across federal customers.

Qualifications

• Active Top Secret clearance with SCI eligibility.
• Experience delivering IT training in classroom and virtual settings.
• Experience in a Windows-based IT environment; three years preferred.
• Experience with Intelligence Community operations, platforms, and terminology (2 years preferred).
• Experience supporting IT training delivery and curriculum development for US Federal agencies or IT helpdesk/call center—1 year preferred.
• Experience delivering training to intelligence personnel for analytic workflows.
• Experience using analytic tools and databases to support intelligence analysis.

Responsibilities

• Acquire deep understanding of analytical applications to instruct end users on system functionalities.
• Provide frontline field support, including ad hoc training, troubleshooting, and incident assistance.
• Travel to deliver training sessions, adapting to diverse locations as needed.

Job description

Suvi is looking for a Training & Field Support Specialist to work in Washington, DC. The qualified Training & Field Support Specialists will enhance our client's workforce by creating comprehensive course materials for analytical applications, conduct training sessions in both virtual and traditional classroom settings, and provide ongoing end-user support. Your expertise in training and development will play a pivotal role in ensuring the success and proficiency of our client's workforce.

Responsibilities

• * Acquire a deep understanding and mastery of analytical applications to proficiently instruct end users on system functionalities.
• * Provide frontline field support, including ad hoc training, troubleshooting, and assistance with critical incidents.
• * Undertake travel to deliver training sessions, adapting to diverse locations as needed.

Qualifications

• * Active Top Secret clearance with SCI eligibility.
• * Experience in delivering IT training in a classroom and virtual environment.
• * Experience in a technical support position or training in a Windows-based IT environment (three (3) years of experience is preferred). Full-time internships may count for this experience.
• * Experience with Intelligence Community (IC) operations, platforms, functions, and terminology (two (2) years of experience preferred).
• * Experience supporting IT training delivery and curriculum development for US Federal agencies or experience in an IT helpdesk/call center or similar work processes (one (1) year of experience preferred).
• * Experience developing and delivering training to intelligence personnel focused on using systems and tools to support analytic workflows.
• * Experience using analytic tools and databases to support intelligence analysis and production.

Desired Qualifications

• * Knowledge and experience in Intelligence Analytical tools to include experience in the Analyst's Notebook, Palantir, and TAC/FADE.
• * A formal education in an IT subject, training, or education-related field.
• * Experience with Federal, State, or Local/Tribal Law Enforcement Agency operations (preferred).
• * Experience with Intelligence Community Agencies and processes, including the Intelligence Cycle (preferred).
• * Experience developing and updating curriculum and lesson plans.
• * Familiarity with the ADDIE process for effective instructional design, Gagne's 9 Events of Instruction.

Work Type: On-Site

Pay Range: $105,000 - $110,000

Benefits

• medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.
• Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Any clearance requirements for this position are established by the government contract. Job ID 2026-26245

Work Where it Matters Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers' missions safely, securely, and efficiently. As a Suvi employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.