Training Facilitator – Quality Education Specialist

ROME GROUP; Saint Charles (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

ROME GROUP is seeking a Training Facilitator – Quality Education Specialist in Missouri to deliver comprehensive training to staff.

You will instruct First Aid, CPR, De-escalation, food textures, and Emmaus training courses, tailor to learning styles, and assess retention and certification readiness.

The role involves cross-functional collaboration, substance expertise in e-learning, and regular LMS usage for module development and progress reporting.

Qualifications

• HS diploma required.
• Bachelor’s degree in human services or healthcare preferred.
• Experience delivering instructor-led training in classroom or group environments is preferred.
• Exceptional facilitation or public speaking skills required.
• Experience working with individuals with disabilities is preferred.
• Practical knowledge of accreditation standards is preferred.
• Experience in curriculum development and implementation is highly preferred.
• Intermediate skills using Microsoft Office 365, Relias LMS, QuickMar/electronic medication administration system, THERAP/electronic client record system, and time and attendance system preferred.
• Must be at least 18 years of age.
• Able to acquire and maintain instructor certification for Mandt System, American Red Cross CPR/First Aid, Tools of Choice training, etc.

Responsibilities

• Deliver clear, effective, high-quality training to new hires and existing team members.
• Instruct First Aid, CPR, De-escalation, food textures, and all Emmaus training courses.
• Facilitate training in a way that supports different learning styles.
• Assess employees’ retention of the training material, readiness for certification, and provide coaching and feedback.
• Collaborate cross-functionally to share best practices, network, and solicit input to improve training effectiveness.
• Participate in committees or workgroups for companywide initiatives or special projects.
• Gain and maintain subject matter expertise in E-learning.
• Regularly use a Learning Management System for developing or searching modules, running reports, and monitoring progress.
• Instruct external participants in First Aid, CPR and Mandt in the Learning Lab.

Skills

Facilitation / public speaking

Training delivery experience

Curriculum development

Adaptability to learning styles

Team collaboration

Committees / project involvement

Education

HS diploma

Bachelor’s degree in human services or healthcare

Tools

Microsoft Office 365

Relias LMS

THERAP / electronic client record system

QuickMar / electronic MAR

Time and attendance system

Job description

Training Facilitator – Quality Education Specialist

Job Summary

The Quality Education Specialist (QES) will deliver comprehensive training to all new and existing staff members.

Key Responsibilities

• Deliver clear, effective, high-quality training to new hires and existing team members.
• Instruct First Aid, CPR, De-escalation, food textures, and all other Emmaus training courses.
• Facilitate training in a way that supports different learning styles.
• Assess the employees’ retention of the training material, readiness for certification, and provide individual support, coaching and feedback.
• Collaborate cross functionally to share best practices, network, and solicit input on how to improve the effectiveness of training.
• Participate in committees or workgroups as needed for companywide initiatives or special projects.
• Gain and maintain subject matter expertise in E-learning.
• Regularly use a Learning Management System for developing or searching modules, running reports, and monitoring and reporting progress.
• Instruct external participants in First Aid, CPR and Mandt in the Learning Lab.

Job Requirements/Desired Education and/or Experience

• HS diploma required.
• Bachelor’s degree in human services or healthcare preferred.
• Previous experience delivering instructor-led training in classroom or group environments is preferred.
• Exceptional facilitation or public speaking skills required.
• Experience working with individuals with disabilities is preferred.
• Practical knowledge of accreditation standards is preferred.
• Experience in curriculum development and implementation is highly preferred.
• Intermediate skills using, Microsoft Office 365 products, Relias LMS, QuickMar/electronic medication administration system, THERAP/electronic client record system, and time and attendance system preferred.
• Must be at least 18 years of age.
• Able to acquire and maintain instructor certification for Mandt System, American Red Cross CPR/First Aid, Tools of Choice training as well as certifications deemed necessary through regulatory agencies or best practices required.
• Must be open to working primarily days, a few evenings every month and a couple of Saturdays a year.