Training Facilitator

Protocase Inc.; Wilmington (NC); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Training & Growth

Comprehensive Benefits

Wellness Programs

Paid Time Off

Team Events

Recognition Programs

Employee Perks

Job summary

Protocase Inc. in Wilmington, NC is seeking a Training Facilitator to support training across Protocase and 45Drives. The role is in-office with a 3:00 PM–11:00 PM shift, full-time, eligible to work in the United States.

You will organize training programs, lead ongoing efforts, prepare materials, maintain records, collaborate with teams, and help improve training content and outcomes. The position offers meaningful work in a collaborative environment.

Qualifications

• Experience in training coordination or instructional delivery.
• Experience in administration or related role.
• Empathy and patience with learners.

Responsibilities

• Coordinate and schedule training programs across departments.
• Lead ongoing training efforts and monitor knowledge levels.
• Prepare and organize training materials and resources.
• Maintain accurate training records and systems.
• Collaborate with teams to identify training needs.
• Support development and continuous improvement of training content.
• Track training outcomes and drive program improvements.

Skills

Organizational skills

Written and verbal communication

Cross-team coordination

Independent work capability

Attention to detail

Data tracking experience

LMS familiarity

AI tools training familiarity

Multitasking in fast-paced environment

Tools

Microsoft Office

Data tracking systems

Job description

Training Facilitator

Location: Wilmington, NC
Eligibility: Must be legally authorized to work in the United States
Shift Schedule: 3:00 PM–11:00 PM
Job Type: Full-Time, Permanent
Work Environment: In-Office

Work Differently. Build Something That Matters.

This isn’t just another job where you punch in and punch out.

At Protocase, we believe work should be meaningful. We spend a third of our lives working—so we’ve built a culture where people actually want to come in each day and leave feeling fulfilled. Your ideas don’t just matter here—they shape our future.

If you’re looking to be part of a collaborative, innovative team where your voice has real impact, you’ll fit right in.

Learn more about how we work: https://workdifferently.info/

About Us

Founded in 2001, Protocase Inc. manufactures custom sheet metal enclosures, panels, and components for engineers and innovators worldwide. With 480+ employees and over 20,000 customers—including NASA, Google, Apple, and Boeing,we deliver high-quality custom parts in as little as 2–3 days through advanced software and mass custom manufacturing systems.

45Drives designs and manufactures high-performance, open-source enterprise storage solutions that help organizations worldwide efficiently manage and scale their data infrastructure.

In this role, the individual will be responsible for supporting the training of employees across both Protocase and 45Drives.

About the Opportunity

As a Training Facilitator, you’ll bring a real passion for helping people learn and grow across the company. You’ll play a key role in ensuring training is organized, effective, and actually helps people succeed—not just checked off a list.

• Coordinate and schedule training programs across departments
• Lead ongoing training efforts and monitor employee knowledge levels
• Prepare and organize training materials and resources
• Maintain accurate training records and systems
• Work with teams to understand training needs and ensure programs run smoothly
• Support the development and continuous improvement of training content
• Track training outcomes and help improve how we train over time

About You

We’re looking for someone who leads with empathy, adapts quickly, and has a ton of patience—someone who can simplify complex ideas and is genuinely invested in helping people learn and succeed.

Experience

Experience in training coordination, instructional delivery, administration, or a related role.

Skills

• Strong organizational and time management skills
• Clear written and verbal communication
• Ability to coordinate across teams and priorities
• Ability to work independently and collaborate effectively
• High attention to detail—nothing slips through the cracks
• Experience with Microsoft Office and data tracking
• Familiarity with Learning Management Systems (LMS) is an asset
• Comfort level in learning to use a rapidly evolving set of tools for training including AI-based applications
• Ability to manage multiple priorities in a fast-paced environment

Compensation & Benefits

Besides a total compensation package ranging between $52,136 – $60,237 USD per annum (based on experience, including performance incentives), we offer the following benefits:

• Training & Growth: Leadership development, skill-building opportunities, regular coaching, and opportunities for advancement
• Comprehensive Benefits: Medical, dental, vision, life insurance, and retirement savings benefits
• Wellness Programs: Access to wellness initiatives and fitness support
• Paid Time Off:
  • 2 weeks vacation to start
  • 3 weeks after 3 years
  • 4 weeks after 5 years
• Team Events: Regular social events, lunches, and celebrations
• Recognition Programs: Monthly and company-wide recognition
• Employee Perks: Discounts with local businesses

Don’t Take Our Word for It—Here’s What Our Team Members Have to Say

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