Training Director

National Children's Advocacy Center

Five Points (AL)

On-site

USD 120,000 - 170,000

Full time

8 days ago

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Benefits offered by this job

Health, dental, vision, cancer, and生命保
Employee Assistance Program
401(k) Retirement Savings Plan
14 holidays and generous leave policy

Job summary

National Children’s Advocacy Center (NCAC) seeks a senior Training Director to provide strategic leadership for NCAC’s revenue-generating training portfolio, including the International Symposium and multiple training modalities. You will manage budgets, contracts, and staff while guiding business development and financial decisions to advance NCAC’s mission.

The role requires 5+ years in leadership, plus expertise in pricing, program development, and stakeholder relations, with on-site work in

Qualifications

  • Bachelor’s degree in business administration, public administration, nonprofit management, or a related field required.
  • Minimum of five years of professional experience managing budgets and leading business development or revenue-generating programs.
  • Minimum of five years of professional experience in a senior leadership role.

Responsibilities

  • Oversee departmental operations, staff, budgets, and contracts and be responsible for the financial performance and growth of training programs.
  • Collaborate with executive leadership on organization-wide strategy, planning, and decision-making.
  • Develop pricing strategies and evaluate costs and staffing capacity for trainings.
  • Identify opportunities to strengthen or expand NCAC’s training portfolio.
  • Partner with Communications to market trainings and align content across channels.
  • Monitor revenue, expenditures, and resource allocation in collaboration with Finance.

Skills

Analytical thinking
Problem-solving
Written communication
Verbal communication
Negotiation
Leadership
Strategic thinking
Diplomacy
Budgeting

Education

Bachelor’s degree in business administration or related field
Master’s degree in business administration, public administration, nonprofit management, or related field

Tools

Salesforce
Learning Management Systems
Online meeting platforms
Microsoft Office Suite
Zoom

Job description

Job Posting Dates: 10/28/2026 until filled
Job Title: Training Director
Reports To: Chief Executive Officer

The National Children’s Advocacy Center (NCAC) is seeking an experienced Training Director to provide strategic and business leadership for NCAC’s revenue-generating training portfolio, including the annual International Symposium on Child Abuse, in-person and virtual training, national and international customized training, and curriculum development initiatives. This is a senior leadership opportunity for an experienced strategist and learning and development professional who can lead business development and financial decision-making within a mission-driven organization, ensuring that training programs advance NCAC’s mission to champion and strengthen the global response to child abuse.

About the Role

As a member of our team in Huntsville, AL, you will balance revenue generation and financial sustainability with training quality, accessibility, and value to professionals who protect children. You will oversee departmental operations, staff, budgets, and contracts and be responsible for the financial performance and growth of training programs. Additionally, you will collaborate closely with executive leadership, contributing to organization-wide strategy, planning, and decision-making.

A typical day may include:
  • Overseeing the development of a new professional training offering
  • Reviewing the quality and relevance of an existing training program
  • Identifying opportunities to strengthen or expand NCAC’s training portfolio
  • Implementing effective and innovative training modalities to expand access, engagement, and impact
  • Developing pricing strategies and evaluating costs and staffing capacity for trainings
  • Implementing technology solutions to create operational efficiencies
  • Reviewing the financial performance, operational efficiency, and sustainability of training programs and implementing adjustments as needed
  • Connecting with an international organization, partner, or subject matter expert to identify training needs
  • Analyzing participant feedback and identifying new training opportunities to increase visibility and engagement
  • Advising executive leadership on emerging issues
  • Training, coaching, and developing Training Department staff
  • Partnering with the Communications Team to develop and implement marketing for an upcoming training and reviewing website, social media, and marketing content for consistency and impact
  • Partnering with the Finance Team to monitor the department’s revenue, expenditures, financial performance, and resource allocation
  • Providing strategic guidance on risk mitigation
  • Other duties as assigned
You will thrive in this job if you:
  • Possess exceptional analytical, problem-solving, written, and verbal communication skills
  • Remain current on trends in budgeting, pricing, cost recovery, and revenue forecasting for fee-for-service training
  • Effectively analyze financial and program performance to guide pricing, training offerings, and resource allocation
  • Excel in developing training proposals, negotiating agreements, and building client relationships that support business growth
  • Manage sensitive and confidential situations with tact, professionalism, and diplomacy
  • Possess strong facilitation, collaboration, and diplomacy skills
  • Build relationships and work effectively with individuals from diverse professional and cultural backgrounds
  • Lead with a creative, adaptable, and solutions-oriented approach
  • Demonstrate the ability to think strategically and execute effectively in a fast-paced environment
  • Establish and maintain effective working relationships, with the ability to collaborate across diverse teams
  • Demonstrate the ability to manage multiple priorities and deadlines under pressure
  • Exercise sound judgment, discretion, and professionalism when handling sensitive topics
  • Demonstrate technical proficiency in Salesforce and Learning Management Systems
  • Excel in developing and maintaining effective internal and external partnerships
  • Possess extensive knowledge of/experience with Microsoft Office Suite and Zoom
We are looking for a team member who is aligned with NCAC’s Organizational Values:
  • We are passionate about making the world a better place.
  • We thrive by learning, collaborating, and celebrating.
  • We welcome innovative ideas and new perspectives.
  • We help each other succeed.
Education and Experience Requirements
  • Bachelor’s degree in business administration, public administration, nonprofit management, or a related field required
  • Minimum of five years of professional experience managing budgets and leading business development or revenue-generating programs
  • Minimum of five years of professional experience in a senior leadership role
  • Experience with Salesforce, learning management systems, online meeting platforms, and virtual training technologies
  • Expertise in program development, implementation, and evaluation
  • Proficiency in Microsoft Office Suite
Preferred Qualifications
  • Master’s degree in business administration, public administration, nonprofit management, or a related field
  • Experience in a nonprofit, public-sector, or mission‑driven organization
  • Experience working with sensitive or complex subject matter
  • Previous experience supporting executive leadership or boards
  • Working knowledge of Children’s Advocacy Centers, multidisciplinary teams (MDTs), and State Chapters
Certificates, Licenses, Registrations
  • Must possess a valid U.S. driver’s license
  • Must have reliable transportation in a registered vehicle with current liability insurance
Location and Hours

The NCAC main campus is located in beautiful downtown Huntsville, AL. Our standard business hours are 8:30 - 5:00 CT, Monday through Friday. This position will work on-site approximately 40 hours per week with occasional non-standard evening and weekend hours as needed. Occasional travel and a flexible schedule may be required.

About the NCAC

The NCAC revolutionized the United States’ response to child sexual and physical abuse and other forms of child maltreatment. Since its creation in 1985, the NCAC has served as a model for the 1,000+ Children’s Advocacy Centers (CACs) now operating or developing in the United States and in more than 34 countries throughout the world. The NCAC's mission is To Champion and Strengthen the Global Response to Child Abuse.

The NCAC provides extensive child abuse prevention and intervention services in Huntsville/Madison County and is one of the leading organizations in the country providing training and technical assistance for professionals working in the field of child abuse response. We offer a variety of inter-and multidisciplinary trainings and professional development programs. Trainings are offered in-person, virtually, and on-demand through the NCAC Virtual Training Center. NCAC also manages the Child Abuse Library Online (CALiO), which is one of the largest repositories of child maltreatment resources in the world. Our staff trainers are experts in their fields of professional service and stay abreast of current research and trends, making our trainings relevant, ever‑evolving, and some of the best in the world.

Our Community

Huntsville, Alabama, is consistently recognized as one of the nation’s top places to live and work. In 2026, Travel & Leisure Magazine named Huntsville #1 in the Country for Quality of Life, and U.S. News & World Report named Huntsville the #2 Best‑Performing Large City in the country. Known as the "Rocket City," Huntsville is a thriving hub for technology, aerospace, and defense, and home to the Army's Redstone Arsenal, the U.S Space Rocket Center, and NASA's Marshall Space Flight Center. With its scenic mountain views, mild climate, affordable housing, vibrant arts and entertainment, and abundant outdoor recreation, Huntsville and surrounding Madison County offer an excellent quality of life.

Perks and Benefits

We hope you’re excited by the possibilities that come with working at NCAC! We offer the following benefits to our full‑time employees:

  • NCAC observes 14 holidays and has a generous leave policy
  • Health, dental, vision, cancer, and life insurance
  • Employee Assistance Program
  • 401(k) Retirement Savings Plan
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