Training and Community Outreach Specialist

Paycom; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

100% Paid Employee Health Insurance-PO

Dental Insurance

Long Term Disability

Parental Leave – 6 weeks

Vision Insurance

403b Retirement Plan with employer 4%

EAP & Wellness programs

Job summary

The Dallas Children's Advocacy Center seeks an education and outreach professional to deliver programs for adults, teens and children, support the learning management system, and coordinate in-house trainings. You will engage with schools, agencies, and partners, presenting DCAC curricula and promoting events while maintaining materials and calendars.

Qualifications include a bachelor’s degree in psychology or social work, several years in child abuse, strong presentation skills, and the ability

Qualifications

• Bachelor’s degree in psychology or social work or related field; 3–4 years in child abuse/neglect field.
• 1–2 years presenting to the public.
• Valid driver’s license; ability to obtain Child Safety Matters Facilitator Certification within 90 days.

Responsibilities

• Deliver face-to-face education programs and manage LMS accounts.
• Present to public groups and partner agencies; build relationships with community organizations.
• Coordinate and staff DCAC education events; maintain calendars and materials.

Skills

Child development knowledge

Communication skills

Public speaking

Learning management systems

Confidentiality

MS Windows / Word / Excel

Team collaboration

Education

Bachelor’s degree in psychology or social work

Tools

MS Windows

Word

Excel

Job description

GENERAL DESCRIPTION:

Provides face-to-face delivery of adult-education, child, and teen education programs, helping to manage online learning management system, and executing in-house training events.

ABOUT DCAC:

The mission of the Dallas Children's Advocacy Center is to improve the lives of abused children in Dallas County and to provide national leadership on child abuse issues. DCAC is a non-profit organization and the only agency of its kind in Dallas County, working in agreement with public and private agencies to investigate, prosecute, and provide healing services for child abuse cases in Dallas County. We reduce the victimization of the child, remove barriers to investigation and treatment, and enhance criminal prosecution with our distinctive multidisciplinary and united approach to these complex and severe cases, all at no cost to our clients. Each year, DCAC serves over 13,000 children and their non-offending family members.

We are a national and international leader in the Children's Advocacy Center movement, recognized for our expertise in the identification, investigation, and prosecution of child abuse cases; cutting edge clinical services and programs for the victims and their non-offending family members; and our community and professional training programs.

Essential Duties and Key Responsibilities:

Public Speaking Outreach:

• Speaks publicly about DCAC and child abuse issues with specific area of focus such as parent/community education including topic areas: DCAC 101, Keeping Children Safe from Harm, Recognizing and Reporting Child Abuse and Best Practices for Responding to Child Abuse on Your Campus, Internet Safety, Human Trafficking, Child Safety Matters, Teen Safety Matters).
• Builds relationships with child-serving organizations such as faith communities, local school districts, institutions of higher education, child-care centers, youth development agencies and other children’s advocacy centers and provides service that utilize DCAC training material.
• Develops new customer at least two (2) outreach contacts, conduct presentations, review leads, and deliver curricula proposals annually.
• Regularly attend multi-disciplinary team staffing and foster relationships with partner agencies.
• Markets and promotes DCAC education offerings, events and/or provide tours on a consistent basis to school districts, child serving agencies, and professionals, law enforcement, CAC’s, medical professionals, and mental health professionals.
• Maintains records of account activity and education event calendar.
• Monitors the inventory of Education materials and reorder as needed.
• Serves as a point of contact to connect potential donors, volunteers, and advocates to appropriate DCAC staff members.
• Available to conduct media interviews with limited advanced notice of the interview.
• Maintains Education email box and responds to emails in timely fashion with accurate information.

Lecture Series:

• Markets and promotes DCAC Lecture Series with email blasts, during presentations, and exhibiting at Conferences.
• Respond to emails and answer questions related to the series in a timely manner.
• Serves has host for all agencies, partners and staff attending DCAC Lecture Series. Ensures attendees have resources and necessary accommodations during training. Provides beverages, snacks and meals to all attendees. Ensure the space is clean and comfortable for attendees.
• Researches new topics and speakers for DCAC Lecture Series keeping in mind the need for diversity in topic and speaker.

Curriculum Development and Monitoring:

• Works with customers to assist with LMS (learning management system) account set up, troubleshoot issues and compile reports for online learning management system users.
• Ensures PowerPoint presentations are current with child abuse statistics, trends, and any new legislation.
• Reviews presentations and updates monthly, according to new updates in the law and any new trends, i.e.: Recognizing and Reporting Child Abuse, REPORT, Human Trafficking, Keeping Kids Safe in the Real and Virtual World, and Internet Safety.
• Researches child abuse topics, attends trainings related to child abuse to ensure content in presentation is relevant, current, and accurate.

Other Duties:

• Assists with agency-wide events such as ART, Trunk or Treat, Holiday of Hope by volunteering at the events, and based on what role the development team assigns them to at the event.
• Provides support to all Education projects and events by being present at the training event, checking in attendees, etc.
• Attends and participates in monthly staff meetings.
• Attends and participates in supervision meetings.
• Attends and participates or volunteers at the Crimes Against Children Conference.
• Completes position-based curriculum in a timely manner.
• Completes agency-related compliance trainings in a timely manner.
• Other duties as assigned.

QUALIFICATIONS AND SKILLS

Education and experience: bachelor’s degree in psychology or social work, or similar field from an accredited university and at least 3-4 years in the child abuse and neglect field with at least 1-2 years presenting to the public.

Required License(s) or Certifications: Valid and clear driver’s license.

Required Certification: Child Safety Matters Facilitator Certification, or the ability to obtain certification within the first 90 days of employment.

Knowledge, Skills, and Abilities:

• Knowledge of child development and family dynamics; knowledge of sexual abuse dynamics as it relates to victims and perpetrators.
• Excellent presentation and communication skills, both written and verbal.
• Knowledge of learning management systems.
• Ability to maintain client confidentiality.
• Ability to work evenings, any night of the week, as well as occasional Saturday morning/afternoon and Sunday morning/afternoon.
• Knowledge of intermediate level proficiency with MS Windows, Word, and Excel
• Demonstrated ability to work with all levels of employees, board members, partners, and community.

WORK ENVIRONMENT:

Work Location: All work must be performed in the office or off-site for presentations.

Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs).

Working Conditions: Work may be performed but is not limited to an office environment.

Essential Functions: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Core Values:

1. We are child-centered, family-focused, and community-driven,
2. We act with dignity and compassion in all that we do,
3. We recognize our staff as our greatest asset,
4. We operate as a seamless team.

DCAC is proud to be an Equal Opportunity Employer and we believe in an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

BENEFITS:

• 100% Paid Employee Health Insurance-PPO
• 100% Paid Employee Dental Insurance
• 100% Paid Short Term Disability
• 100% Paid Long Term Disability
• 100% Paid Basic Term Life and AD&D Benefits (one times your annual earnings up to $50,000)
• Vision Insurance through Superior Vision
• Pet Insurance through Nationwide
• Legal Services through Freshbenies
• Flexible Spending Account
• Dependent Spending Account
• Six (6) weeks' of paid Parental Leave
• Employee Assistance Plan (EAP)
• Health Advocate
• WellVia Teladoc Program
• 403b Retirement and Contribution Plan with up to a 4% employer contribution
• Supplemental Insurance: Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance
• Bilingual Stipend (English/Spanish) of $2,700 annually
• Cell Phone Stipend
• 10 Paid Holidays
• 2 Floating Holidays
• 14 Wellness Days
• 10 Vacation Days
• DCAC participates in the Public Service Loan Forgiveness Program (PSLF)