Training Coordinator

CoxHealth; United States; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical coverage

Retirement match

Job summary

CoxHealth in Springfield, MO is seeking a PFS Training Coordinator to design and deliver training for the Patient Financial Services staff, focusing on billing, coding, collections, and compliance.

You will partner with department managers to identify training needs, develop materials, and ensure staff proficiency to improve revenue cycle performance. This role helps elevate patient financial experience and supports CoxHealth's mission.

Qualifications

• High School Diploma or equivalent required.
• Bachelor degree preferred.
• 2+ years in related medical office/billing and 1 year in teaching/training or related experience.
• Ability to design and deliver training programs for a healthcare billing environment.
• Excellent written and verbal communication; strong collaboration with management.

Responsibilities

• Develop, implement, and maintain training programs for the PFS staff.
• Ensure proficiency in revenue cycle processes including billing, coding, collections, and compliance.
• Identify training needs with department managers and create effective training materials.

Skills

Training and Development

Communication

Analytical Skills

Organizational Skills

Interpersonal Skills

Problem-Solving

Education

High School Diploma or Equivalent

Bachelor Degree

Job description

Facility: Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1688 Patient Financial Services

Scheduled Weekly Hours: 40 Hours: 8:00 AM- 4:30 PM Work Shift: Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics.

CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare's Best Places to work five times. Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Job Description

The PFS Training Coordinator is responsible for developing, implementing, and maintaining training programs for the PFS staff. This role ensures that all team members are proficient in revenue cycle processes, including billing, coding, collections, and compliance. The coordinator will work closely with department managers to identify training needs and create effective training materials.

Education

• Required: High School Diploma or Equivalent
• Preferred: Bachelor Degree

Experience

• Preferred: 2 years in related medical office/billing AND 1 year of teaching, training, or related experience.

Skills

• Training and Development: Ability to design and deliver effective training programs.
• Communication: Excellent verbal and written communication skills.
• Analytical Skills: Ability to assess training needs and evaluate program effectiveness.
• Organizational Skills: Strong ability to manage multiple tasks and priorities.
• Interpersonal Skills: Ability to work collaboratively with team members and management.
• Problem-Solving: Strong problem-solving skills to address training challenges.

Licensure/Certification/Registration

• N/A

Are you ready to make a meaningful impact in your community? At CoxHealth, we don't just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non-clinical capacity, CoxHealth has the perfect position for you! CoxHealth is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients.

OUR MISSION

To improve the health of the communities we serve.

OUR VISION

To be the best for those who need us.

OUR VALUES

Safety, compassion, respect, and integrity.

CoxHealth is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we're here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day. Thank you for choosing CoxHealth.