Training Coordinator

Viega LLC; Mantua Township (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision

401(k) plan

Tuition reimbursement

Paid time off

Job summary

Viega LLC in the United States is seeking a Training Coordinator to manage training logistics, including hotel, flight, and transportation arrangements; also organizing on-site setup, materials, and attendee check-in with a focus on service quality.

The role covers course registration, seminar center maintenance, and general office duties, requiring strong communication and organizational skills. Training capacity supports multiple sessions annually.

Qualifications

• Proficient with MS Word, Excel, Outlook, PowerPoint, Access and Internet.
• Experience with SAP.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Public speaking ability.
• Discretion and sound judgment.
• Ability to work independently with minimal supervision.
• Commitment to superior service and positive attitude.
• Adherence to high quality standards.

Responsibilities

• Send out registration information and confirmations; act as liaison between customer and training dept.
• Coordinate hotel, flight and airport transportation; communicate with attendees.
• Plan group dinners and transportation; secure tickets.
• Coordinate printing and setup of all class materials.
• Prepare training materials, certificates, sign-in sheets, surveys, and forms.
• Prepare training rooms and distribute shirts/tools to attendees.
• Restock kitchen, order lunch, clean during breaks and after sessions.
• Order and restock snacks, beverages, office supplies.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Microsoft Access

Internet

Verbal communication

Written communication

Organizational skills

Time management

Public speaking

Discretion

Independent work

Customer service

Quality standards

Education

Associate’s Degree or equivalent

Tools

SAP

Job description

The Training Coordinator is responsible for the execution of training class logistics for all training attendees at home location including booking of all customer accommodations airfare, airport transportation, hotels, and meals; organizes all offsite events including entertainment, group dinners and transportation. Set up of training rooms with appropriate materials; maintains cleanliness of facility throughout the training days and breakdown once training is complete. Maintains stock of kitchen supplies (beverages and snacks) and continuously stocks throughout the day. Greets attendees upon arrival and facilitate check in process. Handling of all administrative duties, including but not limited to answering the phone, maintenance scheduling, filing, reporting, cleaning, etc.

What You'll Do:

Course Registration

• Send out registration information and confirmations; act as a primary liaison between customer and training department upon class creation.
• Coordinate hotel, flight and airport transportation arrangements; communicate to all employees and training attendees.
• Event planning and ticket securing for training groups, including transportation to and from events.
• Plan all group dinners, making reservations, and transportation arrangements to and from restaurant.

Seminar Center Maintenance and Set-Up

• Coordinate printing and set-up of all class materials.
• Prepare necessary materials for each training class, including tent cards, certificates, credential cards, sign-in sheets, feedback surveys, t-shirt forms and agenda.
• Prepare training rooms for each class. distribution of t-shirts and tooling to classroom attendees.
• Re-stock kitchen with drinks, snacks and dishware/utensils. Order lunch for training groups. Perform clean up during breaks and after each session.
• Order and restock snacks, beverages, office supplies, etc.
• Maintain the upkeep of facility throughout the day; spot clean as necessary.
• Face of the Training Department upon arrival, greet attendees as they arrive and ensure sign in.

Office Administration

• Handle incoming calls and inquiries; transfer calls to appropriate employee/voicemail and/or takes messages.
• Perform general office work including reporting, filing and expense reports.
• Maintain tool inventory and tracking system. Work with customer upon class completion to determine which tool they want, order tools as necessary.
• Organize, maintain and replenish literature rack and training supplies.
• Responsible for communicating attendee feedback, including scanning, distribution, and addressing comments and/or concerns as necessary.

Other

• Attend meetings as required and/or assigned.
• Perform other duties as required and/or assigned.

What We're Looking For:

Knowledge, Skills and Abilities

• Knowledge of computer programs including Microsoft Word, Excel, Outlook, PowerPoint, Access, Internet
• Knowledge of SAP, plus
• Excellent verbal and written communication skills with the ability to communicate with all levels of the organization
• Strong organizational and time management skills
• Ability to speak in front of a large group
• Ability to use discretion and good sound judgment
• Ability to work independently with minimal supervision
• Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with; always going above and beyond to help others out, regardless of their position or department
• Ability to adhere to the highest standards of quality while continually performing at the highest possible level

Education, Certification/License & Work Experience

• Associate’s Degree or equivalent
• 3-4 years of related experience in an Administrative role

Equivalent combinations of education and experience may be considered.

Total Rewards Package:

Compensation

• Base: $40,000-50,000 USD annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market.
• Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company's performance and their own individual performance.
• Medical, Telehealth, Dental, and Vision coverage, including infertility treatment, weight management, and physical therapy.
• Wellness Program, including wellbeing platform, wellness challenges, WorkLife Navigator services, EAP, and mental health resources.
• HSA with company contribution.
• Health Care and Dependent Care FSA options.
• 401(k) plan with up to 7.5% total employer contribution, including an automatic 3% company contribution plus a competitive tiered match.
• Employer-paid Short- and Long-Term Disability coverage.
• Employer-paid Life and AD&D insurance, with additional voluntary coverage options.
• Voluntary benefits including legal, accident, critical illness, and hospital indemnity insurance.
• Growth & Time Off
• Up to $10,000 annually in tuition reimbursement, with an option for fully funded degree programs through Colorado Technical University.
• 22 days PTO.
• 9 company holidays plus 2 paid Volunteer Days.
• Professional development opportunities designed to help employees continue building their careers.

Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Viega, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other positions we have in the future.