Training, Compliance & Investigation Coordinator

Partnersforcommunity; Shelton (CT); On-site; USD 55,000 - 85,000; Full time

Job summary

Partnersforcommunity is seeking a Training, Compliance & Investigations Specialist to support agency-wide training, compliance, and investigative functions. The role involves conducting internal investigations, aiding audit readiness, documenting findings, and fostering staff development to ensure regulatory compliance and continuous quality improvement.

Responsibilities include investigation interviews, reporting, data tracking, and collaboration with leadership to align with regulatory

Qualifications

• Bachelor’s degree preferred.
• Experience in human services, compliance, or investigations.
• Strong writing and organizational skills.
• Ability to handle confidential information professionally.
• Strong attention to detail.

Responsibilities

• Conduct internal investigations, including staff interviews and information gathering.
• Prepare clear, objective, and comprehensive investigative reports.
• Maintain investigation logs and ensure accurate tracking of all cases.
• Support compliance audits, site reviews, and regulatory requests.
• Ensure all documentation is current, organized, and audit-ready.
• Collaborate with leadership to maintain alignment with DDS and regulatory standards.
• Support onboarding and providing ongoing training initiatives for staff.
• Obtain and maintain instructor certifications as needed (i.e. CPR, PMT).
• Identify training gaps and contribute to staff development and readiness efforts.
• Reinforce compliance and best practices through training and follow-up activities.
• Maintain accurate data in systems such as Therap and other tracking tools.
• Assist in developing standardized templates, checklists, and workflows.

Skills

Strong writing

Organizational skills

Confidential information handling

Attention to detail

Education

Bachelor’s degree preferred

Job description

Position Summary

The Training, Compliance & Investigations Specialist supports agency-wide training, compliance, and investigative functions. This role is responsible for conducting internal investigations, supporting audit readiness, ensuring accurate documentation, and contributing to staff development initiatives. The position plays a key role in maintaining regulatory compliance and promoting continuous quality improvement.

Key Responsibilities

• Conduct internal investigations, including staff interviews and information gathering
• Prepare clear, objective, and comprehensive investigative reports
• Maintain investigation logs and ensure accurate tracking of all cases
• Support compliance audits, site reviews, and regulatory requests
• Ensure all documentation is current, organized, and audit-ready
• Collaborate with leadership to maintain alignment with DDS and regulatory standards
• Support onboarding and providing ongoing training initiatives for staff
• Obtain and maintain instructor certifications as needed (i.e. CPR, PMT)
• Identify training gaps and contribute to staff development and readiness efforts
• Reinforce compliance and best practices through training and follow-up activities
• Maintain accurate data in systems such as Therap and other tracking tools
• Assist in developing standardized templates, checklists, and workflows

Reporting Structure

• Reports to Director of Quality, Compliance & Medication Systems

Qualifications

• Bachelor’s degree preferred
• Experience in human services, compliance, or investigations
• Strong writing and organizational skills
• Ability to handle confidential information professionally
• Strong attention to detail

Schedule is Monday- Friday 8am to 4pm