Training, Compliance & Investigation Coordinator

Corporation for Public Management; Shelton (CT); On-site; USD 60,000 - 85,000; Full time

Job summary

The Corporation for Public Management seeks a Training, Compliance & Investigations Specialist to support agency-wide training, compliance, and investigative functions. This role conducts internal investigations, supports audit readiness, and ensures accurate documentation while contributing to staff development initiatives.

You will maintain regulatory alignment with DDS standards, coordinate onboarding, and facilitate ongoing training to promote quality improvement across the organization.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Experience in human services, compliance, or investigations.
• Strong writing and organizational skills.
• Ability to handle confidential information professionally.
• Strong attention to detail.

Responsibilities

• Conduct internal investigations including staff interviews and data gathering.
• Prepare objective investigative reports.
• Maintain investigation logs and track cases accurately.
• Support compliance audits, site reviews, and regulatory requests.
• Ensure documentation is current, organized, and audit-ready.
• Collaborate with leadership to align with DDS standards.
• Participate in onboarding and provide ongoing staff training.
• Obtain instructor certifications as needed (e.g., CPR, PMT).
• Identify training gaps and contribute to staff development.
• Reinforce compliance and best practices through training and follow-up.
• Maintain data in systems such as Therap.
• Develop standardized templates, checklists, and workflows.

Skills

Strong writing

Organizational skills

Confidential information handling

Attention to detail

Education

Bachelor's degree preferred

Tools

Therap

Job description

Position Summary

The Training, Compliance & Investigations Specialist supports agency-wide training, compliance, and investigative functions. This role is responsible for conducting internal investigations, supporting audit readiness, ensuring accurate documentation, and contributing to staff development initiatives. The position plays a key role in maintaining regulatory compliance and promoting continuous quality improvement.

Key Responsibilities

• Conduct internal investigations, including staff interviews and information gathering
• Prepare clear, objective, and comprehensive investigative reports
• Maintain investigation logs and ensure accurate tracking of all cases
• Support compliance audits, site reviews, and regulatory requests
• Ensure all documentation is current, organized, and audit-ready
• Collaborate with leadership to maintain alignment with DDS and regulatory standards
• Support onboarding and providing ongoing training initiatives for staff
• Obtain and maintain instructor certifications as needed (i.e. CPR, PMT)
• Identify training gaps and contribute to staff development and readiness efforts
• Reinforce compliance and best practices through training and follow-up activities
• Maintain accurate data in systems such as Therap and other tracking tools
• Assist in developing standardized templates, checklists, and workflows

Reporting Structure

Reports to Director of Quality, Compliance & Medication Systems

Qualifications

• Bachelor's degree preferred
• Experience in human services, compliance, or investigations
• Strong writing and organizational skills
• Ability to handle confidential information professionally
• Strong attention to detail

Schedule is Monday- Friday 8am to 4pm