Quality Assurance and Training Coordinator (DDS)

The Salvation Army USA Eastern Territory; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

The Salvation Army USA Eastern Territory is seeking a qualified individual in New York to oversee the quality assurance program for the DDS network. Responsibilities include conducting audits, coordinating training programs, and ensuring compliance with all policies. Ideal candidates will possess a Bachelor's Degree or equivalent experience in management, along with strong interpersonal skills and the ability to supervise staff effectively. Additional certifications, including First Aid/CPR, are preferred.

Qualifications

• Bachelor’s Degree or more than 5 years of experience in management, leadership, or Human Resources.
• At least 5 years of proven staff supervision.
• Excellent organizational, time management & interpersonal skills.

Responsibilities

• Attend meetings/training given by OPWDD.
• Devise a quality assurance program for the DDS network.
• Conduct scheduled audits of each ICF, IRA and Family Care home.

Skills

Organizational skills

Interpersonal skills

Customer service skills

Education

Bachelor’s Degree

Job description

Responsibilities

• Attend meetings/training given by OPWDD.
• Chairing and Coordinating the Incident Review Committee.
• Devise a quality assurance program and audit procedure for the DDS network.
• Devise and/or create a uniform standard for forms and procedures across the DDS network.
• Devise and implement a routine and scheduled training program for all employees within the DDS network in CPR, First Aide, SCIP-R and any other training deemed necessary by OPWDD.
• Devise and conduct a New Employee Training Class for all New DDS Staff.
• Conduct scheduled audits of each ICF, IRA and Family Care home in the DDS network to assure compliance with TSA, NYS and NYC policies, directives and laws.
• Conduct unscheduled inspections of each ICF and IRA and Family Care homes in the DDS network to assure compliance with TSA, NYS and NYC policies, directives and laws.
• Filing all incidents into the WSIR System.
• Ensures that the facility maintains an effective incident management program that results in continuous decrease in incidence of unusual incidents including injuries sustained by persons served and confirmed allegations of abuse, neglect or exploitation.
• Ensures that all Incident Reports are filed as required by the funder and The Salvation Army and corrective

Qualifications

• Bachelor’s Degree or more than 5 years of experience in management, leadership, or Human Resources management.
• At least 5 years of experience of proven staff supervision.
• Demonstrates a high level of respect and consideration for the residents being served.
• Excellent organizational, time management & interpersonal skills.
• Good people skills and experience working in customer service.
• Has respect and consideration for the resident being served.
• Certified investigator
• Valid Driver’s license preferred
• SCIP-R and First Aid/CPR Certified
• On-call 24hrs