Training & Change Management Specialist

i360technologies, Inc.; Chesapeake (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Referral Bonus

401k Matching

Eleven Holidays

Technology Reimbursement

Short-Term & Long-Term Disability

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (15-20 Days)

80% Employer Paid Health Care Plan (Medical, Dental & Vision)

Job summary

i360technologies, Inc. is seeking a Training and Change Management Specialist in Chesapeake, Virginia, to manage training delivery and foster organizational adoption for clients using Oracle Federal Financials. This key role involves developing training programs, executing change management strategies, and measuring user adoption.

The ideal candidate holds a Bachelor's degree, possesses at least 4 years in training/change management, and has excellent communication skills. Benefits include health care reimbursement, paid time off, and a referral bonus.

Qualifications

• Minimum 4 years of experience in training or change management.
• Experience developing and delivering end-user training.
• Strong written and verbal communication skills.

Responsibilities

• Deliver training programs for system users across supported agencies.
• Execute change management strategies to maximize user adoption.
• Measure training effectiveness and adjust materials based on feedback.

Skills

Training program development

Change management strategies

User communication

Instructional materials creation

Education

Bachelor's degree in a related discipline

Job description

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies.

i360 is seeking a Training and Change Management Specialist to lead training delivery and organizational adoption for a client that operates Oracle Federal Financials as a shared service provider serving multiple agencies and roughly 19,000 user accounts. This role builds the training and communications that help internal and external users adopt system changes, new features, and updated business processes. This is a designated key personnel position.

Key Responsibilities

• Develop and deliver training programs for system users across the supported agencies, including curriculum, job aids, and instructional materials.
• Plan and run the people side of change for system upgrades, enhancements, and process updates, so users adopt and use new capabilities effectively.
• Build and execute change management strategies that maximize user adoption and minimize disruption during releases and configuration changes.
• Partner with program management, help desk, and functional leads to align training and communications with the release schedule and support priorities.
• Measure training effectiveness and adoption, and adjust materials and approach based on user feedback and performance data.
• Support documentation efforts by contributing training content to SOPs, desk guides, and user guides.

Qualifications

• Bachelor's degree in a related discipline.
• Minimum 4 years of experience in training or change management.
• Experience developing and delivering end-user training and managing adoption for system or process changes.
• Strong written and verbal communication skills, including the ability to translate technical changes into clear user guidance.
• Ability to pass a federal background investigation and obtain client site access.

Nice To Have

• Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems.
• Familiarity with federal financial management environments and shared service operations.
• Change management certification (for example, Prosci/ADKAR) or instructional design experience.

Security & Eligibility Requirements

• Ability to obtain and maintain a federal Public Trust (suitability) clearance
• Must be able to pass a federal background investigation
• U.S. Citizenship or Permanent Residency required (no visa sponsorship available)

Benefits

• Referral Bonus
• (401k) Matching
• Holidays - Eleven
• Technology Reimbursement
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
• 80% Employer Paid Health Care Plan (Medical, Dental & Vision)

Equal Opportunity Employer Minority/Female/Veteran/Disability

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.