Training & Change Management Specialist

BLUMEPROT+ technology; Norfolk (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401k Matching

Paid Time Off

Health Care Reimbursement

Referral Bonus

Job summary

i360technologies is seeking a Training and Change Management Specialist based in Norfolk, Virginia. This role involves leading the training delivery and supporting organizational adoption for Oracle Federal Financials, affecting around 19,000 users. Responsibilities include developing training programs, change management strategies, and ensuring effective user adoption of system updates.

The ideal candidate should have a Bachelor's degree and a minimum of 4 years of relevant experience. The position offers various benefits including a matching 401k plan, health care reimbursement, and paid time off.

Qualifications

• 4+ years of experience in training or change management.
• Experience in developing and delivering end-user training.
• Ability to pass a federal background investigation.

Responsibilities

• Develop and deliver training programs for system users.
• Plan and manage change for system upgrades effectively.
• Measure training effectiveness and adapt based on feedback.

Skills

Training program development

Change management

Strong communication skills

Oracle E-Business Suite experience

Education

Bachelor's degree in a related discipline

Tools

Oracle Federal Financials

Job description

Overview

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. i360 is seeking a Training and Change Management Specialist to lead training delivery and organizational adoption for a client that operates Oracle Federal Financials as a shared service provider serving multiple agencies and roughly 19,000 user accounts. This role builds the training and communications that help internal and external users adopt system changes, new features, and updated business processes. This is a designated key personnel position.

Responsibilities

• Develop and deliver training programs for system users across the supported agencies, including curriculum, job aids, and instructional materials.
• Plan and run the people side of change for system upgrades, enhancements, and process updates, so users adopt and use new capabilities effectively.
• Build and execute change management strategies that maximize user adoption and minimize disruption during releases and configuration changes.
• Partner with program management, help desk, and functional leads to align training and communications with the release schedule and support priorities.
• Measure training effectiveness and adoption, and adjust materials and approach based on user feedback and performance data.
• Support documentation efforts by contributing training content to SOPs, desk guides, and user guides.

Qualifications

• Bachelor's degree in a related discipline.
• Minimum 4 years of experience in training or change management.
• Experience developing and delivering end-user training and managing adoption for system or process changes.
• Strong written and verbal communication skills, including the ability to translate technical changes into clear user guidance.
• Ability to pass a federal background investigation and obtain client site access.

Nice To Have

• Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems.
• Familiarity with federal financial management environments and shared service operations.
• Change management certification (for example, Prosci/ADKAR) or instructional design experience.

Security & Eligibility Requirements

• Ability to obtain and maintain a federal Public Trust (suitability) clearance
• Must be able to pass a federal background investigation
• U.S. Citizenship or Permanent Residency required (no visa sponsorship available)

Benefits

• Referral Bonus
• (401k) Matching
• Holidays – Eleven
• Technology Reimbursement
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
• 80% Employer Paid Health Care Plan (Medical, Dental & Vision)

Equal Opportunity Employer Minority/Female/Veteran/Disability

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.