Program Manger

i360technologies, Inc.; Chesapeake (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Referral Bonus

401k Matching

Short-Term Disability

Long-Term Disability

Paid Time Off

Employer Paid Health Care Plan

Job summary

i360technologies, Inc. is seeking a Senior Program Manager to oversee federal financial management support, ensuring delivery across multiple task areas. This leadership role requires a solid understanding of Oracle E-Business Suite and a minimum of 10 years of related experience in program or project management.

Qualified candidates will manage client relationships, perform risk management, and support operational functions including help desk and financial operations. The position includes a competitive benefits package, emphasizing employee well-being and growth opportunities.

Qualifications

• Minimum 10 years of related experience in federal IT or financial management.
• Demonstrated experience managing service-level-driven operations.
• Ability to pass a federal background investigation.

Responsibilities

• Direct and manage all operational support functions.
• Serve as the senior point of contact for the client.
• Manage performance against service level agreements.
• Lead risk management and risk reviews.
• Oversee staffing and workforce planning.
• Drive process improvement across financial operations.

Skills

Program management

Client relationship management

Oracle E-Business Suite

Risk management

Service-level operations

Education

Bachelor's degree in a related field

Job description

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. i360 is seeking a Senior Program Manager to lead a federal financial management support program for a client that operates Oracle E-Business Suite and Oracle Federal Financials as a shared service provider serving multiple agencies and roughly 19,000 user accounts. The Program Manager owns delivery across all task areas, serves as the primary point of contact for the contracting officer and COR, and is responsible for the cost, schedule, quality, and performance of the engagement. This is a designated key personnel position.

Key Responsibilities

• Direct and manage all operational support functions, including program management, the multi-tier help desk, financial business operations, system maintenance and monitoring, testing, documentation, data management, audit support, and training and change management.
• Serve as the senior point of contact for the client, building relationships with stakeholders across the supported agencies and the program management office.
• Manage performance against service level agreements and government deliverable schedules, and report program status to client leadership.
• Lead risk management, including regular risk reviews and briefings to the client.
• Oversee staffing, including key personnel, workforce planning, and continuity of operations.
• Drive process improvement and audit readiness across financial operations.

Qualifications

• Bachelor's degree in a related field.
• Minimum 10 years of related experience, including program or project management on federal IT and/or financial management efforts.
• Demonstrated experience managing service-level-driven operations, deliverables, and government client relationships.
• Ability to pass a federal background investigation and obtain client site access.

Nice to Have

• Experience with Oracle E-Business Suite or Oracle Federal Financials in a federal shared service environment.
• Familiarity with DHS or other federal financial management programs, ServiceNow-based help desk operations, and federal audit support.
• PMP certification.

Security & Eligibility Requirements

• Ability to obtain and maintain a federal Public Trust (suitability) clearance
• Must be able to pass a federal background investigation
• U.S. Citizenship or Permanent Residency required (no visa sponsorship available)

Benefits

• Referral Bonus
• (401k) Matching
• Holidays - Eleven
• Technology Reimbursement
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
• 80% Employer Paid Health Care Plan (Medical, Dental & Vision)

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.