Training Center Lead — Develop Programs & People

DH

Memphis (TN)

On-site

USD 70,000 - 95,000

Full time

31 hours ago
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Benefits offered by this job

Health, dental, vision and life
401K plan
Paid vacation and holidays

Job summary

DHL Supply Chain in Memphis seeks a Training Manager to administer and facilitate training and development programs for Team Members, ensuring compliance with corporate, OSHA and regulatory guidelines. You will lead the annual training calendar, oversee onboarding, safety and CSCS training, and coordinate campus-wide training events.

Additionally, you will track training metrics, manage records and budgets, and partner with HR, operations and Learning & Development to deliver effective learning

Qualifications

  • Bachelor’s Degree or equivalent work experience, required.
  • 3+ years’ experience in a supervisor or management role, required.
  • 3+ years' logistics or manufacturing industry, preferred.

Responsibilities

  • Administer and facilitate training and development programs to ensure that DHL Supply Chain Team Members are duly trained in accordance with corporate, OSHA and legislative guidelines.
  • Develop, maintain and publish annual training calendar for the Training Center.
  • Facilitate HS&E, MHE, CSCS, onboarding best practice and other key organizational training programs.
  • Develop and update internal training program procedures, materials, manuals, user guides etc. to meet corporate onboarding training requirements.
  • Oversee the planning, scheduling and coordination of training events for campus locations, to include start-ups.
  • Leverage the use learning technologies to manage the Training Center Team growth and development.
  • Assess ongoing training needs using various formats.
  • Work closely with Campus Field Safety Manager on any relevant safety changes or initiatives.
  • Develop, track and report on training metrics for training effectiveness for the Regional Training Center.
  • Ensure systems are in place to properly maintain and manage training records.
  • Maintain financial allocation documentation for training invoicing. Coordinate and manage weekly allocation/reclass process.
  • Work closely with recruiting, operations and functional support teams to ensure effectiveness and delivery of weekly onboarding training.
  • Provide leadership and coaching to training supervisors in the areas of Safety, Quality and CSCS Foundations training to ensure effectiveness of all training programs.
  • Build and maintain good working relationship with Learning and Development Team, local operations management teams and the HR and recruiting team to insure quality training and issue resolution.
  • Update business leaders and campus business partners quarterly on training center activity, throughput, issues and concerns.
  • Oversee financial budget for the Training Center.

Education

Bachelor’s Degree or equivalent work experience

Job description

DHL Supply Chain in Memphis seeks a Training Manager to administer and facilitate training and development programs for Team Members, ensuring compliance with corporate, OSHA and regulatory guidelines. You will lead the annual training calendar, oversee onboarding, safety and CSCS training, and coordinate campus-wide training events.

Additionally, you will track training metrics, manage records and budgets, and partner with HR, operations and Learning & Development to deliver effective learning

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