Training Center Concierge & Member Wellness Guide

YMCA; Minot (ND); On-site; USD 12,000 - 18,000; Part time

Job summary

The YMCA seeks a Training Center Attendant to greet and assist members and volunteers, and to refer needs to the appropriate staff. You will educate members on equipment use, monitor training areas, and help keep facilities clean and safe. This role supports wellness programs and serves as a point of contact during emergencies.

You will demonstrate proper exercise technique, assist with workouts at the member's level, and collaborate with staff to ensure a high-value member experience.

Qualifications

• Must be at least 16 years of age.
• Excellent interpersonal and problem-solving skills.
• Certifications required within 30 days of hire: CPR/AED, and First Aid.
• Working knowledge of health and fitness principles.
• Ability to demonstrate and assist with exercises with proper form.
• Ability to relate effectively to diverse groups of people.
• Familiarize yourself with YMCA rules and policies within 30 days.

Responsibilities

• Greet and assist members, volunteers, and staff courteously and professionally.
• Provide orientations and assist members with workouts; act as spotter when needed.
• Monitor wellness areas and keep equipment and spaces clean and organized.
• Refer member needs to appropriate staff and handle complaints calmly.
• Assist in maintenance and laundry duties; ensure safety and cleanliness.
• Enforce YMCA rules, policies, and emergency procedures during incidents.
• Share wellness program information using available tools and resources.
• Support other staff and perform duties as assigned.

Skills

Interpersonal skills

Problem-solving

Customer service

Communication

Diversity awareness

Education

High school diploma or equivalent

Tools

CPR/AED Certification

First Aid Certification

Job description

The YMCA seeks a Training Center Attendant to greet and assist members and volunteers, and to refer needs to the appropriate staff. You will educate members on equipment use, monitor training areas, and help keep facilities clean and safe. This role supports wellness programs and serves as a point of contact during emergencies.

You will demonstrate proper exercise technique, assist with workouts at the member's level, and collaborate with staff to ensure a high-value member experience.