Training & Beverage Manager - Vibe Dining

Live! Hospitality & Entertainment; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hospitality and entertainment company in Kansas City is seeking a Beverage Quality Assurance Manager to oversee bar operations and quality assurance across multiple locations. This role combines on-site leadership and the development of training programs for beverage staff, ensuring consistency and high standards. Candidates should have at least four years of experience in beverage operations, strong leadership skills, and knowledge of alcohol safety regulations. The position requires significant travel, flexibility with hours, and a commitment to guest satisfaction.

Qualifications

• 4 years experience in beverage or bar operations leadership.
• Background in sports bars preferred.
• Strong knowledge of alcohol safety regulations and best practices.

Responsibilities

• Serve as Operations Manager at home location.
• Lead day-to-day F&B operations focusing on bar execution.
• Conduct beverage audits across properties to ensure standards.

Skills

Leadership

Communication

Interpersonal skills

Knowledge of alcohol safety regulations

Ability to balance priorities

Job description

Position Overview

The Training & Beverage Quality Assurance Manager serves in a dual-capacity leadership role: operating as the on‑site Operations Manager at a designated home property while also overseeing beverage training and quality assurance standards across the broader portfolio of our Vibe Dining concepts, such as Palm Tree Club, Besos Y Abrazos, and AVA.

This position bridges strategy and execution—ensuring beverage program integrity, operational excellence, and financial performance both at the home location and across all assigned properties. The role protects brand standards through structured training, field audits, and quality assurance systems.

While embedded in daily operations at their home property, this leader also acts as a field‑based beverage ambassador—driving consistency, accountability, and elevated guest experience across multiple concepts.

Responsibilities

Home Property – Operations Leadership

• Serve as an active Operations Manager at the designated home location.
• Lead day‑to‑day F&B operations with strong focus on bar execution and beverage performance.
• Ensure labor, inventory, and cost controls align with company targets.
• Spearhead testing of new beverage initiatives and pilot programs.
• Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
• Recommend and/or initiate salary, disciplinary, or other staffing‑related actions for hourly team members in accordance with company rules and policies.
• Ensure all staff are properly trained and certified and have the tools and equipment needed to effectively carry out their job functions.
• Establish and implement appropriate service recovery guidelines to ensure total guest satisfaction and resolve guest complaints.
• Assist in the development and implementation of new menus, programs and promotions as well as local food and beverage marketing programs, and participate in and maintain system‑wide food and beverage marketing programs.
• Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) minimize waste and control costs.
• Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results.
• Participate in taking inventories.
• Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s).
• Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s).
• Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis.
• Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
• May coordinate special events.

Beverage Quality Assurance & Standards (Portfolio-Wide)

• Partner with Director of Beverage on recipe research, development, and execution to include LTO offerings and new menu implementation.
• Conduct routine beverage audits across properties to ensure recipe adherence, portion control, presentation standards, safety, and sanitation standards.
• Develop and maintain standardized recipe libraries, execution guides, and training materials.
• Monitor draft quality, inventory practices, and cost control to control beverage COGS within budget.
• Ensure compliance with alcohol service laws, safety standards, and sponsorship requirements.
• Deliver structured beverage training programs for bartenders, barbacks, and bar managers.
• Support in the development of onboarding curriculum for new openings.
• Train and support bar team within vertical, including during new openings. Provide performance feedback and coaching during property visits.
• Support national beverage launches, LTO programs, and promotional initiatives.
• Ensure operational scalability of new menu items.

Qualifications

• 4 years experience of beverage or bar operations leadership in a multi‑location or regional capacity.
• Background or experience in sports bars preferred.
• Excellent leadership, communication, and interpersonal skills.
• Strong knowledge of alcohol safety regulations and best practices.
• Ability to travel within the vertical as required (up to 60% travel)
• Ability to work in a fast‑paced environment and balance competing priorities.
• Ability to work evenings, weekends, and holidays as needed.