Training Associate

System One; Indianapolis (IN); On-site; USD 128,943,000 - 142,268,000; Full time

Job summary

System One in Indianapolis seeks a Training Associate to design, develop, and maintain platform-specific curriculum. You will partner with site SMEs, Platform Leads, and the COE to ensure content is current, compliant, and aligned to manufacturing process needs.

Responsibilities include designing content within COE governance, addressing site needs, collaborating with LEPs, and supporting governance reviews.

Qualifications

• Bachelor's degree or 10+ years of equivalent experience
• 5+ years' experience in a GxP-regulated environment
• Experience with curriculum design, learning management systems, and GMP training requirements
• Strong understanding of GMP, regulatory requirements, and compliance training

Responsibilities

• Design content within COE standards, governance frameworks, and compliance requirements
• Partner with site SMEs on curriculum development to reflect current manufacturing processes
• Organize content by manufacturing process with task-level qualification
• Ensure curriculum aligns to Global / Platform / Site content layers
• Collaborate with Platform Lead (M2/P4) on L&D strategy and governance
• Support Time to Qualification optimization by identifying training burden and bottlenecks

Skills

Instructional design

Curriculum development

Cross-functional collaboration

Education

Bachelor's degree or 10+ years experience in lieu

Tools

Learning Management Systems (LMS)

Workday

SuccessFactors

Job description

Job Title: Training Associate
Location: Indianapolis, IN
Work Model: Onsite
Hours: M-F 8am-5pm
Compensation: $45.00 - $49.65/hr
Type: 7-month contract

Overview
The Training Associate is accountable for platform-specific curriculum design, development, and maintenance. The Training Associate partners with site SMEs, Platform Leads, and the COE to ensure training content is current, compliant, and aligned to manufacturing process needs.

Responsibilities

• Design and develop platform-specific training content within COE governance frameworks and global standards.
• Address 90% platform-level content and 10% site-specific needs, as assigned by the M2/P4 Platform Lead.
• Partner with site Subject Matter Experts (SMEs) on curriculum development, ensuring content reflects current manufacturing processes.
• Apply process-based curricula principles — organize content by manufacturing process with task-level qualification.
• Ensure curriculum aligns to the three-layer content model (Global / Platform / Site).

Content Governance & Quality

• Design content within COE standards, governance frameworks, and compliance requirements.
• Feed content gaps and site needs up to Platform Lead and COE for resolution.
• Pull global content from COE as foundation for platform-specific curriculum.
• Support learning equivalency, exception and substitution decisions in alignment with the Quality system.

Collaboration & Stakeholder Partnership

• Partner with Platform Lead (M2/P4) on L&D strategy and business priorities across platform site
• Interface with COE for standards, governance, and cross-platform alignment.
• Collaborate with LEPs to understand site-specific execution needs and inform curriculum updates.
• Represent the platform in cross-functional forums, audits, and governance reviews.

Continuous Improvement

• Support Time to Qualification optimization initiatives by identifying training burden, content redundancy, and qualification bottlenecks.
• Contribute to OJT standardization across platform sites.
• Use data to identify improvement opportunities in curriculum effectiveness and qualification outcomes.

Requirements

• Education Level: Bachelor's degree, OR a minimum of 10 years of equivalent relevant experience in lieu of a degree.
• 5+ years' experience in a GxP-regulated environment.
• Area or functional specific expertise in Learning & Development, instructional design, or Manufacturing/Quality operations.
• Experience with curriculum design, learning management systems, and GMP training requirements.
• Strong understanding of GxP and Good Manufacturing Practices (GMP), regulatory requirements, and compliance training.

Additional Skills/Preferences

• Deep knowledge of platform-specific manufacturing processes (e.g., PFS, Cartridge, DAP/EM, Chemical, Biologics).
• Experience with process-based or competency-based curriculum architecture.
• Ability to work across multiple sites and time zones.
• Strong collaboration skills with cross-functional teams (Quality, Operations, Engineering).
• Experience with digital learning tools, DOJT, or OJT standardization.
• Familiarity with Workday, SuccessFactors, or equivalent HR/learning systems.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.