Training and Knowledge Manager

Phase2 Technology; McLean (VA); On-site; USD 69,400 - 158,000; Full time

Job summary

Booz Allen Hamilton in McLean, VA, seeks a Training and Knowledge Manager to design and oversee the learning ecosystem supporting national security-related and enterprise cyber operations. You will coordinate training, identify high-impact courses, and guide learners across in-person, virtual, and asynchronous formats for internal teams and external partners.

The role emphasizes ISD/ADDIE-based objectives, knowledge management, and management of LMS and secure knowledge repositories, with

Qualifications

• 7+ years of experience in training coordination, workforce development, or knowledge management.
• Experience supporting the Intelligence Community (IC) or DoW as a trainer, training coordinator, or knowledge manager.
• Experience utilizing knowledge management software to curate organizational resources.

Responsibilities

• Oversee training coordination and identify high-impact internal and external courses.
• Architect learning ecosystem across in-person, virtual, and asynchronous modalities for internal teams and external partners.
• Manage LMS, joint-agency training portals, and classified knowledge repositories.
• Evaluate course quality and align training pipelines with workforce capability requirements.

Skills

Training coordination

Knowledge management

ISD/ADDIE

LMS management

Confluence/SharePoint

Cross-functional collaboration

Education

Bachelor's degree

Master's degree preferred; Doctorate degree a plus

Tools

Confluence

SharePoint

Job description

Job Number: R0244369

Training and Knowledge Manager

The Opportunity

As a Training and Knowledge Manager, you're passionate about ensuring the workforce has seamless access to the technical expertise and critical resources required to execute the mission. You know that learning styles and operational demands vary, and you thrive on connecting personnel with the right educational pathways at the right time. Bring your passion for strategic talent development and knowledge orchestration to national security-related and enterprise cyber operations.

On our team, you won't just be delivering content—you will be architecting the learning ecosystem. You'll oversee training coordination, identify high-impact internal and external courses, and guide students toward optimized learning paths across in-person, virtual, and asynchronous modalities for both internal mission teams and external enterprise partners. Collaborating closely with subject matter experts, you will curate industry-leading knowledge bases and technical training pipelines to solve mission-critical capability gaps. In this role, you'll manage the tools and resources needed to keep the workforce ahead of the curve, including Learning Management Systems (LMS), tailored joint-agency training portals, and classified knowledge repositories.

Be empowered to tap into your learning management, technology, and cross-functional leadership experience to evaluate workforce requirements and manage the integration of the Instructional Systems Design (ISD) and ADDIE model process. Instead of drafting every lecture, you will focus on defining strategic learning objectives, evaluating course quality, and ensuring diverse training offerings align with modern learner needs.

By optimizing centralized training repositories, digital technical libraries, and external vendor partnerships, you will cultivate an accessible, continuous learning environment that drives engagement and mission readiness. Your skills in knowledge management and educational curation will ensure our workforce receives top-tier, agile technical instruction.

Help us change the intelligence and defense landscape for the better and be empowered to succeed with an advanced technology company.

Join us. The world can't wait.

You Have

• 7+ years of experience in training coordination, workforce development, or knowledge management roles
• 7+ years of experience supporting the Intelligence Community (IC) or Department of War (DoW) as a trainer, training coordinator, or knowledge manager
• 7+ years of experience utilizing knowledge management software, including Confluence, SharePoint, or collaboration platforms, to curate organizational resources
• Knowledge of Instructional Systems Design (ISD) principles or the ADDIE model to evaluate course quality and align training pipelines with workforce capability requirements
• Ability to map technical skills gaps across an enterprise and coordinate with external partners or internal subject matter experts to source optimal training courses
• TS/SCI clearance with a polygraph
• Bachelor's degree

Nice If You Have

• Experience managing training pipelines for advanced technical workforces, such as cyber operations, systems engineering, or data analytics teams
• Experience administering modern enterprise Learning Management systems (LMS) or managing automated training registration and metric portals
• Master's degree preferred; Doctorate degree a plus

Clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.