Training and Development Specialist

Socket.dev; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

SendCutSend is seeking a Training and Development Specialist to lead a structured onboarding program and cross-functional training initiatives. You will design and deliver sessions for new hires and leaders, track progress, and develop targeted development plans to close skill gaps across facilities.

The role applies instructional design principles to create engaging learning experiences, supports cross-training, and ensures training materials stay current in a dynamic manufacturing environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years in training, onboarding, workforce development, or related role.
• Experience facilitating group training sessions or workshops.
• Strong organizational skills and ability to track progress and documentation.
• Effective written and verbal communication.
• Ability to collaborate cross-functionally with department leaders.

Responsibilities

• Lead and facilitate the new hire onboarding and training process.
• Lead and facilitate training sessions for leadership groups.
• Collaborate with training personnel across facilities to support training programs.
• Create and maintain training documentation (onboarding, cross-training, safety).
• Track training progress and ensure competency requirements are met.
• Identify skill gaps with department leaders and support development plans.
• Coordinate refresher sessions and keep materials up to date.
• Communicate training progress and needs to leadership.

Skills

Onboarding

Training facilitation

Cross-functional collaboration

Documentation

Communication

Skill-gap analysis

Project management

Education

High school diploma

Associate’s or Bachelor’s degree (preferred)

Tools

LMS

Digital training tools

Job description

Description

Position: Training and Development Specialist

Department: Training & Development

Reports To: Manager - Training and Development

Position Summary: As the Training and Development Specialist, you will lead a structured and consistent onboarding experience, ensuring new hires develop the skills they need to succeed. You will work cross-functionally to track progress, identify skill gaps, and support cross-training initiatives. This role also contributes to the growth of senior operators by facilitating targeted training and development opportunities. This role also applies instructional design principles to create engaging, effective, and consistent learning experiences that support employee development and organizational goals.

Why SendCutSend?

SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of six facilities located in Nevada, Kentucky, and Texas.

Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you!

What you’ll do:

• Lead and facilitate the new hire onboarding and training process
• Lead and facilitate training sessions for leadership groups
• Collaborate with training personnel across all facilities to support, enhance, and maintain every aspect of our training programs from onboarding to advanced skill development
• Create and maintain supporting documentation for new hire training, cross-training, safety training, etc
• Track training progress and ensure new hires meet required competencies
• Partner with department leaders to identify skill gaps and training needs
• Support cross-training initiatives across all departments
• Assist senior operators with development plans and targeted skill-building
• Coordinate refreshers sessions and follow-up training as needed, ensuring training materials, documentation, and standards remain up to date
• Maintain clear communication with leadership on training progress and needs
• Promote a positive, supportive learning environment for all employees

Minimum Qualifications:

• High school diploma or equivalent required
• 2+ years of experience in training, onboarding, workforce development, or a related role
• Experience facilitating group training sessions or workshops
• Strong organizational skills with the ability to track training progress and maintain documentation
• Effective written and verbal communication skills
• Ability to collaborate cross-functionally with department leaders and stakeholders
• Ability to identify skill gaps and support structured development plans
• Strong interpersonal skills with a commitment to fostering a positive learning environment

Preferred Qualifications:

• Associate’s or Bachelor’s degree in Human Resources, Education, Organizational Development, Business Administration, or related field
• 3-5 years of experience in training coordination, learning & development, or employee development
• Experience developing and maintaining training materials, SOPs, and competency frameworks
• Experience with instructional design, including training content development and delivery
• Familiarity with Learning Management Systems (LMS) and digital training tracking tools
• Experience supporting cross-departmental training initiatives
• Experience coaching employees and supporting leadership development efforts
• Strong project management and time management skills, with the ability to prioritize and manage multiple training initiatives simultaneously
• Experience working in a fast-paced, growth-oriented environment

Essential Physical Requirements:

• Ability to lift up to 25 lbs
• Ability to sit, stand, and walk for extended periods
• Ability to bend, reach, push, pull, and grasp items as needed

Work Environment:

• This role works across office and manufacturing environments
• Exposure to production areas with machinery, noise, and temperature variation
• Use of required personal protective equipment (PPE) when in manufacturing areas