Trainer-Remote

TTEC; Tempe (AZ); Remote; USD 45,000 - 65,000; Full time

Job summary

Join TTEC as a Learning and Development Trainer and play a vital role in training new hires. You will engage with employees to ensure they are equipped with the necessary knowledge and skills to succeed in their roles. This position offers a supportive environment for career growth and development, along with a competitive compensation package and benefits.

Benefits

Paid time off (PTO)

Wellness and healthcare benefits

Tuition reimbursement

Inclusive culture and community-minded organization

Qualifications

• 6 months or more in training or call center experience.
• Healthcare and/or Medical Interpreter Experience preferred.
• Ability to engage and support trainees effectively.

Responsibilities

• Inspire and motivate learners to achieve training goals.
• Mentor and coach new hires in a training environment.
• Deliver high-quality client product training.

Skills

Bilingual (Spanish and English)

Training and adult learning

Team building

Computer experience

Education

High school diploma or equivalent

Job description

Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Learning and Development Trainer working remotely in Colombia, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Colombia says it all!

What Youll be Doing
Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, youll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. Youll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.

Youll report to the Training Manager. Were looking for a Trainer to welcome and excite new hires as they start their new careers.

During a Typical Day, Youll

• Inspire and motivate learners to reach for amazing


• Mentor and coach new hires within client training goals and time frames


• Bring your interest in helping others to start their career journeys successfully


• Deliver high quality client product training

What You Bring to the Role

• High school diploma or equivalent


• Proficient in Spanish and English


• 6 months or more in training and adult learning or call center experience


• Healthcare and/or Medical Interpreter Experience


• Team building and nurturing an inclusive learning environment


• Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks


• Computer experience

What You Can Expect

• Supportive of your career and professional development


• An inclusive culture and community minded organization where giving back is encouraged


• A global team of curious lifelong learners guided by our company values


• Ask us about our paid time off (PTO) and wellness and healthcare benefits


• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI