Trainer, Clinical Health

Tapestry 360 Health; Chicago (IL); Sur place; USD 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Retirement savings plan

Paid time off

Continuing education support

PSLF eligibility

Résumé du poste

Tapestry 360 Health is seeking a Clinical Health Trainer in Chicago to design, deliver, and evaluate training programs for Medical Assistants and Care Team Coordinators, ensuring clinical excellence and adherence to standards.

The role supports the employee health program, maintains immunizations and safety compliance, and collaborates with nursing leadership to improve patient care quality. A CPR instructor and EMR expertise are essential.

Qualifications

• Graduation from an accredited Medical Assistant program.
• National Medical Assistant Certification (e.g., CMA, RMA, NCMA) required.
• CPR certification required.
• Associate degree in healthcare or related field preferred.
• Minimum 3 years of Medical Assistant experience in ambulatory or community health setting required.
• Experience with AthenaOne EMR or similar system required.

Responsabilités

• Design, implement, and maintain a comprehensive clinical competency and training program for MAs and the NIMAA program.
• Deliver hands-on, classroom, and virtual training for new and existing clinical staff on clinical procedures, infection control, documentation, and point-of-care testing.
• Partner with clinical leadership to develop and update policies, protocols, and workflows that improve patient care efficiency and quality.
• Conduct chart audits and competency evaluations to ensure compliance with standards.
• Serve as an AthenaOne EMR Super User and provide ongoing EMR training and troubleshooting support.
• Collaborate with nursing leadership on performance feedback, coaching, and development plans for clinical support staff.
• Maintain and track employee health records, ensuring immunization, TB, and annual physical requirements.
• Participate in organization-wide quality improvement initiatives and cross-departmental projects.
• Certified CPR Instructor responsible for planning and delivering Basic Life Support (BLS) training.
• Cross-training and support clinical operations at multiple practice locations.
• Collaborates with NIMAA and SNLC leadership to sustain, expand, and evaluate training models, clinical rotation experiences, and workforce development pipelines.

Connaissances

Facilitation

Communication skills

Organizational skills

Attention to detail

Independent work

Team collaboration

Health equity

Formation

Medical Assistant program

National Medical Assistant Certification (CMA/RMA/NCMA)

CPR certification

Associate degree in healthcare or related field (preferred)

Outils

AthenaOne EMR

Description du poste

CLINICAL HEALTH TRAINEROPERATIONS DEPARTMENTTAPESTRY 360 HEALTHTapestry 360 Health is a mission-driven, patient-centered Federally Qualified Health Center (FQHC) delivering comprehensive primary care, behavioral health, and enabling services to a diverse and underserved population. As a Health Resources and Services Administration-designated health center operating under Section 330 of the Public Health Service Act, Tapestry serves as a critical safety-net provider, ensuring access to high-quality, equitable care regardless of a patient’s ability to pay.With a workforce of approximately 250 employees and an annual operating budget of $44 million, the organization is advancing a deliberate strategy focused on financial sustainability, operational rigor, and long-term community impact. Key priorities include strengthening core infrastructure, expanding value-based care arrangements to align reimbursement with outcomes, and optimizing participation in the 340B Drug Pricing Program to reinvest resources into patient care. Through this integrated approach, Tapestry 360 Health is positioned to sustain and scale mission-critical services for the communities it serves well into the future.Summary: The Trainer, Clinical Health plays a key role in ensuring clinical excellence across Tapestry 360 Health. This position is responsible for developing, delivering, and evaluating training programs for Medical Assistants (MAs) and Care Team Coordinators, supporting their skill development, ensuring quality patient care, and maintaining compliance with clinical standards.The Trainer also supports the employee health program, ensuring that clinical staff maintain required immunizations, certifications, and safety compliance. Essential Duties and Responsibilities:Design, implement, and maintain a comprehensive clinical competency and training program for MAs and NIMAA program.Deliver hands-on, classroom, and virtual training for new and existing clinical staff on clinical procedures, infection control, documentation, and point-of-care testing.Partner with clinical leadership to develop and update policies, protocols, and workflows that improve patient care efficiency and quality.Conduct chart audits and competency evaluations to ensure compliance with Tapestry 360 Health standards and regulatory requirements.Serve as an AthenaOne EMR Super User and provide ongoing EMR training and troubleshooting support.Collaborate with nursing leadership on performance feedback, coaching, and development plans for clinical support staff.Maintain and track employee health records, ensuring compliance with immunization, TB, and annual physical requirements.Participate in organization-wide quality improvement initiatives and cross-departmental projects that enhance patient experience and clinical operations.Certified CPR Instructor responsible for planning and delivering Basic Life Support (BLS) training for clinical and administrative staff.Cross-training and support clinical operations at multiple practice locations to meet staffing needs and ensure continuity of care.Collaborates with NIMAA and SNLC leadership to sustain, expand, and evaluate training models, clinical rotation experiences, and workforce development pipelines.Qualifications: Education:Graduation from an accredited Medical Assistant program required.National Medical Assistant Certification (e.g., CMA, RMA, NCMA) required.CPR certification required.Associate degree in healthcare or related field preferred.Experience:Minimum 3 years of experience as a Medical Assistant in an ambulatory or community health setting required.Previous training or supervisory experience strongly preferred.Experience with AthenaOne EMR or similar system required.Skills & Certification:Strong facilitation and communication skills with ability to train diverse adult learners.Excellent organizational skills and attention to detail.Ability to work independently and collaboratively in a fast-paced, team-based environment.Commitment to health equity and the mission of community-based healthcare.Benefits: Tapestry 360 Health offers a comprehensive benefits package including health insurance, dental insurance, retirement savings plans, paid time off, continuing education support and eligibility for the Public Service Loan Forgiveness (PSLF) program.Pay Transparency: The salary range for this position is $50,000 – $55,000 annually. Actual compensation will be determined based on factors including, but not limited to, relevant experience, qualifications, internal equity, and organizational needs.EEO StatementTapestry 360 Health is an equal opportunity employer. We make employment decisions without regard to race, color, religion, age, sex, gender identity or expression, sexual orientation, national origin, ancestry, disability, genetic information, veteran or military status, marital or parental status, arrest or conviction record (as permitted by law), receipt of an order of protection, use of protected leave (including FMLA and VESSA), or any other status protected by applicable law.Tapestry 360 Health reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.