Community Health Coordinator - Reproductive Health

Tapestry 360 Health; Chicago (IL); Presencial; USD 49.000 - 60.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Retirement savings

Paid time off

PSLF eligibility

Continuing education support

Resumo da vaga

Tapestry 360 Health is seeking a Community Health Coordinator for Reproductive Health in Chicago. The role focuses on promoting access for perinatal patients, coordinating care, and bridging language and cultural gaps between patients and providers.

You will support referrals, accompany patients to appointments, and document Plan of Care progress in EMR, while training others and promoting patient independence.

Qualificações

• High School Diploma or GED; 2 years in community programs or health care.
• Proficient in English; bilingual in Spanish.
• Strong cultural humility and interpersonal skills.

Responsabilidades

• Provides inclusive language support to perinatal patients who require languages other than English.
• Connects patients to care coordination resources and navigation services.
• Links prenatal patients to resources such as cribs, car seats, and more.
• Coordinates care with WIC services and transmits messages to care teams.
• Ensures patient understanding of plan of care and follow-up.
• Recruits and leads for group visits as cultural navigator; documents in EMR.
• Assists with referrals, accompanies patients to appointments, and facilitates procedures.
• Creates Plans of Care for higher-needs patients and follows up with documentation.

Conhecimentos

Bilingual in Spanish

Cultural humility

Customer service

Interpersonal skills

Oral and written communication

Teamwork

Problem solving

Formação

High School Diploma, GED, or equivalent

Descrição da vaga

Tapestry 360 Health is a mission-driven, patient-centered Federally Qualified Health Center (FQHC) delivering comprehensive primary care, behavioral health, and enabling services to a diverse and underserved population. As a Health Resources and Services Administration-designated health center operating under Section 330 of the Public Health Service Act, Tapestry serves as a critical safety-net provider, ensuring access to high-quality, equitable care regardless of a patient’s ability to pay.With a workforce of approximately 250 employees and an annual operating budget of $44 million, the organization is advancing a deliberate strategy focused on financial sustainability, operational rigor, and long-term community impact. Key priorities include strengthening core infrastructure, expanding value-based care arrangements to align reimbursement with outcomes, and optimizing participation in the 340B Drug Pricing Program to reinvest resources into patient care. Through this integrated approach, Tapestry 360 Health is positioned to sustain and scale mission-critical services for the communities it serves well into the future.Summary: The Community Health Coordinator for Reproductive Health is a community health worker who promotes full access to Tapestry 360 Health services for pregnant and postpartum (perinatal) patients and their families. They assist in care coordination, and bridging gaps in culture, communication and understanding between patients and healthcare providers. They will also support outreach and partnership activities.Essential Duties and Responsibilities:Provides inclusive language support to perinatal patients best served in a language besides English through direct OB staff, refugee team, and other staff and interpretation services.Connects patients to external care coordination and navigational support and other resources as appropriate (e.g. transportation services).Connects prenatal patients to resources such as cribs, car seats and other resources.Coordinates patient care with WIC services.Accurately transmits messages between patients and care teams.Ensures patient understanding of plan of care and follow-up.Recruits and organizes for and serves as cultural navigator during group visits and workshops.Completes all bi-lingual tasks requested by supervisor in a timely and satisfactory manner.Supports patients in completing specialist appointments and use of pharmacy, promoting future independence in accessing services.Assists with medical referrals and follows through on completion. Accompanies patients to appointments and instructs them on preparing for required procedures and tests. When necessary, accompanies high social- or medical-need patients to specialist visits and advocates on their behalf; connects patients with intensive case management services when needed.Documents activities appropriately in the medical records.Along with provider, creates Plans of Care for higher-needs patients.Follows up on Plans of Care with appropriate documentation in EMR and on Plan of Care document.Works with the Reproductive Nurse Manager to train additional team members as certified CHW’s and Certified Lactation Consultants through local and online programs that meet IDPH standardsQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Education and/or Experience:High School Diploma, GED, or equivalent2 years working in community programs or health care settingLanguage Skills:Proficient in English and bilingual in SpanishCompetencies:Cultural humilityProblem solvingCustomer serviceInterpersonal skillsOral and written communicationTeamworkPosition Type/Expected Hours of Work:40 hours per week, hourlyTravel:Must be able to access public transportation when needed (with patients) to support coordination and navigationPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Regularly required to talk and hear.Frequently required to sit.Regular walkingMay be required to lift items up to 25 lbs.Occasional crouching, kneeling, and other movements required to set up outreach events.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise in the work environment is moderate.May be exposed to air-and/or blood-borne pathogens.May be required to perform duties at off-site locationsMust have transportation to off-site locations.This is a grant funded position. Grant expected to end 06/30/2027.Benefits: Tapestry 360 Health offers a comprehensive benefits package including health insurance, dental insurance, retirement savings plans, paid time off, continuing education support and eligibility for the Public Service Loan Forgiveness (PSLF) program.Pay Transparency: The salary range for this position is $54,600 annually. Actual compensation will be determined based on factors including, but not limited to, relevant experience, qualifications, internal equity, and organizational needs.EEO StatementTapestry 360 Health is an equal opportunity employer. We make employment decisions without regard to race, color, religion, age, sex, gender identity or expression, sexual orientation, national origin, ancestry, disability, genetic information, veteran or military status, marital or parental status, arrest or conviction record (as permitted by law), receipt of an order of protection, use of protected leave (including FMLA and VESSA), or any other status protected by applicable law.American with Disabilities Act (ADA) StatementTapestry 360 Health complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified applicants and employees with disabilities. If you need assistance or an accommodation during the application or hiring process, please contact Human Resources.Tapestry 360 Health reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.