Trainer - Child Support

Pyxis Management Consulting Group; Alabama; On-site; USD 65,000 - 95,000; Full time

Job summary

Pyxis Management Consulting Group seeks experienced Trainers to support Child Support programs across large-scale system implementations. You will design and deliver instructor-led and virtual training, develop end-user materials, and support end-user adoption for complex workflows.

Ideal candidates bring 4-6 years of training delivery experience, strong communication skills, proficiency with Microsoft Office and LMS, and the ability to tailor content for diverse government stakeholders.

Qualifications

• 4-6 years of experience delivering training for government-related programs, especially Child Support.
• Experience designing, developing, and delivering instructor-led, virtual, and hands-on training sessions for business users.
• Proven experience creating training materials including user guides, manuals, job aids, quick reference guides, and e-learning content.
• Experience conducting training needs assessments and tailoring content for diverse stakeholder groups.
• Strong presentation, facilitation, and communication skills.
• Experience using Microsoft Office Suite and learning management systems (LMS).
• Ability to collaborate with business SMEs, project teams, and change management stakeholders.

Responsibilities

• Develop and maintain comprehensive training curricula and course materials.
• Deliver instructor-led, virtual, and hands-on training sessions for end users and program staff.
• Coordinate and support training logistics including scheduling and learner communications.
• Evaluate training effectiveness and update materials based on feedback and system enhancements.
• Provide post-training support during pilot and production rollout activities.

Skills

Experience as Trainer

Training design and delivery

Training materials development

Training needs assessments

Presentation and communication

MS Office & LMS

Cross-functional collaboration

Tools

Microsoft Office Suite

Learning Management System (LMS)

Job description

Pyxis Management Consulting Group (Pyxis) specializes in public sector digital transformations. Our team brings over a century of deep-rooted experience and knowledge in strategic planning, technology improvements, and operational efficiencies. We offer a plethora of digital transformation services including advisory, quality assurance, and system integration to achieve successful implementations and sustainable operations steering value-based outcomes for our customers. Pyxis takes pride in our role as a trusted partner and delivering positive impacts for both our clients and the broader community.

Position Overview

We are seeking experienced Trainers with 4-6 years of experience delivering training for Child Support programs. The ideal candidate will have a strong background in developing and delivering instructor-led and virtual training, creating training materials, and supporting end-user adoption for large-scale Child Support system implementations.

Required Qualifications

• 4-6 years of experience as a Trainer supporting Child Support programs.
• Experience designing, developing, and delivering instructor-led, virtual, and hands-on training sessions for business users.
• Proven experience creating training materials, including user guides, participant manuals, job aids, quick reference guides, and e-learning content.
• Experience conducting training needs assessments and tailoring training content for diverse stakeholder groups.
• Strong presentation, facilitation, and communication skills.
• Experience using Microsoft Office Suite and learning management systems (LMS).
• Ability to collaborate effectively with business SMEs, project teams, and change management stakeholders.

Key Responsibilities

• Develop and maintain comprehensive training curricula and course materials.
• Deliver instructor-led, virtual, and hands-on training sessions for end users and program staff.
• Coordinate and support training logistics, including scheduling, classroom setup, and learner communications.
• Evaluate training effectiveness and update materials based on participant feedback and system enhancements.
• Provide post-training support during pilot and production rollout activities.

Why Pyxis?

Join a rapidly growing entrepreneurial consulting firm where you can directly influence company growth, shape strategic direction, and build lasting relationships with government leaders and strategic vendor partners.