Trainer

FXI; Santa Teresa (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

FXI Santa Teresa, NM is looking for an Operations Trainer to develop and deliver hands-on training using TWI methods across shifts. You will partner with area supervisors, QA, Safety, and HR to close skill gaps, certify operators, and drive continuous improvement through on-the-job coaching.

You will maintain training plans, materials, and records, support performance evaluations, and ensure compliance with safety and quality procedures while promoting 6S practices and effective teamwork.

Qualifications

• Two years in a manufacturing setting with training/lead or instructor experience preferred.
• Familiarity with skills matrices and standard work.
• Experience with 6S and lean manufacturing practices helpful.
• Strong written and verbal communication; able to train individuals and groups.
• Bilingual English/Spanish preferred.
• Willing to complete TWI certification if not already certified.

Responsibilities

• Develops and supports training plans with area supervisors based on production needs and skill gaps.
• Delivers on-the-job training at the workstation using TWI methods; certifies operators on new tasks.
• Maintains training materials, tests, and records; ensures audit readiness.
• Verifies operator competency before sign-off and coordinates retraining as needed.
• Records training status and supports HR performance evaluations.
• Raises safety awareness and reinforces PPE usage and 6S practices.

Skills

TWI knowledge

Lean initiatives

Leadership

Time management

Bilingual English/Spanish

OSHA safety basics

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Office

TWI certification (preferred)

Job description

Support FXI Santa Teresa, NM in the following areas...

Builds and sustains a skilled, safe, and quality-focused production workforce by delivering hands-on, workstation-level training using the Training Within Industry (TWI) methodology. The Operations Trainer partners with area supervisors, team leads, Quality, Safety, and HR to develop training plans, certify operators against the skills certification matrix, and reduce defects and variation through fast, effective retraining.

Essential Duties and Responsibilities

• Develops and/or support training plans in coordination with area supervisors, based on production needs, new hire volume, and skills gaps.
• Following training methods that meet the requirements of the skills certification matrix.
• Explain and maintains training materials, including Job Breakdown Sheets, work instructions, one-point lessons, and training timetables.
• Prioritizes training on the processes with the greatest opportunity for improvement, using quality, safety, and productivity data.
• Delivers on-the-job training at the workstation using TWI Job Instruction (JI): prepare the worker, present the operation, try out performance, and follow up. Certify operators on new operations.
• Applies TWI Job Methods (JM) and Job Relations (JR) principles to support continuous improvement and positive supervisor-operator relationships.
• Ensure that all new hires, agency temporary personnel, and cross-training candidates across all shifts are complying with the process.
• Coaches supervisors and Team Leads to reinforce standard work and instruct using TWI.
• Administers practical and written tests and evaluates training effectiveness provides information to HR to support performance evaluations.
• Verifies operator competency before sign-off and recommends certification or additional training.
• Ensure supervisors and accurately record operators' training status in the skills certification matrix.
• Supports immediate retraining to operators when Quality reports a defect and verifies that corrective action has been effective.
• Maintains training evidence records (sign-in sheets, test results, certifications, retraining logs) so they stay current and audit-ready.
• Reports training status, completion rates, skills coverage, and retraining trends to supervisors and plant leadership.
• Raise awareness on the proper use and care of personal protective equipment (PPE) and work tools.
• Raise awareness of carrying out 6S practices in the work area.
• Raise awareness on safety topics, reinforce safe work practices, and reports unsafe conditions or behaviors.
• Supports quality, environmental, and customer requirements as defined in applicable SOPs and work instructions.
• Completes assignments requested by the supervisor.
• Understands and follows standard work.

Training Required

• TWI
• Training in Lean Initiatives preferred
• Leadership, Effective Planning, Time Management
• IATF 16949 - Basic knowledge.
• ISO 14001 - Basic knowledge.
• Front line Leadership Training
• SAFETY - OSHA Basic knowledge.

Education and/or Experience Qualifications

• Strong interpersonal skills
• High school diploma or equivalent required. Associate or bachelor's degree preferred.
• Minimum of two years' experience in a manufacturing environment, with prior training, lead, or technical instructor experience preferred.
• Working knowledge of TWI (Job Instruction, Job Methods, Job Relations). TWI certification preferred, or willingness to complete it.
• Familiarity with skills matrices, standard work, 6S, and lean manufacturing practices.
• Strong written and verbal communication skills, with the ability to train and present to individuals and groups.
• Proficiency in Microsoft Office and training or records management systems.
• Strong organizational skills and accuracy in record keeping.
• Ability to work flexible hours to support a multi-shift operation.
• Excellent written and verbal communication skills
• Specialized industry-specific training strongly preferred
• Bilingual preferred (English/Spanish)

Desired Traits

• Patient, approachable, and effective at coaching adult learners.
• Detail-oriented, with a disciplined approach to documentation and follow-up.
• Safety-minded and quality-driven, leading by example.
• Collaborative and comfortable working with operators, supervisors, Quality, and HR.
• Proactive in identifying improvement opportunities.

Other Requirements

This job description does not state or imply that all duties to be performed are specifically identified above. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by an authorized person of the Company. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.