Production Trainer - Concord, NC

S&D Coffee; Concord (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

S&D Coffee in Concord, NC is seeking a Production Trainer to lead in-class and on-the-job training for production staff. You will focus on safe operation of machinery, tools, and processes using TWI methods to ensure accuracy and quality on the line.

You will develop training materials, maintain records, and collaborate with supervisors to tailor content and drive continuous improvement. This role involves hands-on floor work and potential audits and reports.

Qualifications

• High school diploma or GED is required.
• Experience in training in a manufacturing setting is preferred.
• Proficient in Word, Excel, PowerPoint and LMS/training systems.

Responsibilities

• Train team members on standards to meet quality and safety.
• Conduct in-class and on-the-job training for new and existing employees.
• Develop and update training materials and records.
• Work with operations to maintain current line knowledge and improve processes.
• Provide training reports and monitor progress against goals.

Skills

Public speaking

Strong communication

Organizational skills

Ability to train independently

Data reporting

Ability to work on floor

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

LMS

Training systems

Job description

Production Trainer

Concord, North Carolina, United States

Job Description

The Production Trainer is responsible for assisting with in-class and on-the-job training to production employees, focusing on the safe and efficient operation of machinery, tools, and manufacturing processes. This role involves direct, hands on instruction TWI (Training Within Industry) setting to ensure team members can perform their tasks with precision, meet quality and production standards, and adhere to safety protocols.

The Production Trainer will conduct training of newly hired employees and retraining employees according to process standards. This position spends time on the manufacturing floor and requires some standing for long periods of time to train, observe, and participate on the production line processes. You will also help to create and maintain training documents and records. Run reports and sometimes attend meeting and audits to give updates or information related to training. This role answers directly to the Operations Training Supervisor.

Job Duties

• Train team members on standards set for their area, so staff can perform their tasks with precision, meet quality standards, and adhere to safety protocols.
• Help conduct and oversee the training of newly hired employees.
• Updating and retraining employees requiring additional training by documenting Skills Matrices and databases.
• Work with automation, engineers, supervisors, etc. to maintain current knowledge on lines.
• Working closely with training supervisor and other partners to develop content for existing & new programs that are practical and interactive.
• Help to maintain training Matrix database.
• Research and resolve issues related to training techniques.
• Help drive training initiatives independently or within a team environment.
• Analyzing processes and data to determine training needs and develop materials.
• Providing training reports and tracking the progress of training or related projects.
• Adhering to the Train the trainer program and follow TWI (Training Within Industry) methodology.
• Foster a culture of Continuous Improvement.
• Develop and monitor trainees during practical exercises, offering immediate feedback to correct techniques and ensure compliance with quality standards.
• Collaborate with production supervisors to identify skill gaps and tailor training to address operational needs.
• Maintain training equipment and ensure it's in safe working conditions for instructional use.

Requisition Number

6480

Shift

Third

Qualification

Qualifications:

• Understanding of the manufacturing environment and running lines.
• Experience with Microsoft Word, Excel, PowerPoint is required.
• Ability to train and develop team members to improve performance and process times through classroom, hands on instruction.
• Strong communication, public speaking, and organization skills.
• Strategic, analytical, and creative thinker, ability to generate new ideas and approaches to problems.
• Strong work ethic
• Learn and gather information at a fast pace.
• Ability to work independently and as a team member.
• Strong attention to detail
• Knowledge of LMS and training systems.
• Experience in the training field.
• Ability to give and receive constructive criticism as it relates to the knowledge of machinery and work practices.
• Ability to collect data for daily reporting to upper-level management
• High school diploma or GED

Equal Opportunity Employer / Vets / Disabled