Trainer

Planet Fitness; Marshfield (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Marshfield, WI is seeking a Fitness Program Instructor to run the PE@PF program, guiding new members to simple workout plans and teaching proper equipment use for safety.

Responsibilities include promoting class sign-ups, scheduling sessions, assisting at the front desk, and helping maintain a clean, welcoming club while delivering exceptional member service and promoting healthy lifestyles.

Qualifications

• Honesty and strong work ethic required.
• Good communication and organizational skills.
• Passion for fitness and health.
• Punctual and reliable.
• Exceptional customer service and professional interaction with members.
• Strong listening and problem-solving abilities.
• Diplomacy in all interactions; appropriate behavior and language.
• Completed fitness trainer certification.

Responsibilities

• Run and schedule the PE@PF program for members.
• Instruct members on proper equipment use and safety.
• Promote PE@PF class sign-ups with creative strategies.
• Create bi-weekly exercise updates.
• Meet class requirements based on club size and traffic.
• Assist front desk tasks: greet calls, check-ins, new sign-ups, tours.
• Address member questions promptly and escalate as needed.
• Maintain club cleanliness and appearance.

Skills

Honesty & integrity

Communication skills

Organizational skills

Fitness passion

Punctuality & reliability

Customer service excellence

Active listening

Diplomacy & professionalism

Education

Fitness trainer certification

Job description

Job Details

Job Location: Marshfield MF - Marshfield, WI 54449

Position Type: Full-Time/Part-Time

Job Category: Customer Service

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take potential members on tours.
  • Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.