Trainer

Planet Fitness - Baseline Fitness; Marshfield (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free gym membership for self & one

Health, Dental and Vision Insurance

HSA

Advancement Opportunities

Dollars for Scholars Program

Job summary

Planet Fitness - Baseline Fitness is seeking a fitness program facilitator to run the PE@PF class, guide members toward their goals, and teach proper equipment use. The role includes member sign-ups, tours, and front desk duties within a busy club.

You will design simple workouts, create bi-weekly exercise updates, and promote PE@PF sign-ups while maintaining a clean, welcoming environment.

Qualifications

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including answering phones and checking members into the system.
• Handle new member sign-ups and tours.
• Maintain club cleanliness and appearance.

Skills

Communication skills

Customer service

Reliability

Punctuality

Empathy

Problem solving

Diplomacy

Education

Fitness trainer certification

Job description

Job Details

Job Location: Marshfield MF - Marshfield, WI 54449 Position Type: Full-Time/Part-Time Job Category: Customer Service

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take potential members on tours.
• Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

QualificationsMinimum Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.