Trainer

Planet Fitness; Cottage Grove (MN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free gym membership

Support Team

Health insurance

Dental insurance

Vision insurance

Critical illness insurance

Short-term disability

Accident insurance

Voluntary life insurance

Pet insurance

HSA

Advancement opportunities

Job summary

Planet Fitness in Cottage Grove, MN is seeking a front desk/fitness program assistant to run PE@PF program, greet members, and promote class sign-ups. You will assist with member check-ins, tours, and account updates, while delivering friendly service and safety guidance.

This role requires reliability, a passion for fitness, and strong communication with a collaborative team. Full-time/Part-time schedule and base+commission compensation available.

Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take potential members on tours.
• Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Skills

Customer service

Communication

Fitness enthusiasm

Punctuality

Professional demeanor

Education

Fitness trainer certification

Job description

Job Details: Job Location: Cottage Grove CG - Cottage Grove, MN 55016, Position Type: Full-Time/Part-Time, Salary Range: $14.25 - $14.25 Base+Commission/month, Job Category: Customer Service, Job Summary

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take potential members on tours.
  • Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Qualifications: Minimum Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.