Trainer

MSX International; Detroit (MI); On-site; USD 52,000 - 65,000; Full time

Job summary

MSX International is seeking a Training Specialist in Detroit, MI to design and deliver training programs for employees and external clients. Responsibilities include evaluating training needs, preparing and leading client training with a standardized curriculum, and training new hires to align with market needs.

The role requires staying current on sales and product knowledge, collaborating with the Training Department and Market Management, and maintaining professional discretion with training

Qualifications

• Develop and cultivate a never-ending appetite for learning to broaden your knowledge and those of your students.
• Strong organization and time-management skills to prioritize and set goals for productivity.
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
• Effective communication (verbal and written) and interpersonal skills to inspire and engage learners.
• High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques as related to instruction.
• Background in content delivery and creation using modern methods and technology.
• A minimum of bachelor’s degree (BSc) in education, other related courses, and/or a mix of relevant industry knowledge, experience and certifications.

Responsibilities

• Conduct training and education programs for employees and external clients.
• Assist in evaluating training needs by evaluating employee knowledge, skills and abilities against needs of job or role, and identifying gaps where training is needed.
• Assist in evaluating training needs by evaluating client knowledge, skills and abilities against needs of job or role, and identifying gaps where training is needed.
• Prepare and lead client training using a standardized curriculum.
• Conduct ongoing training of existing team members, in classroom or field.
• Assist in training internal new hires to help embrace client culture and understand roles and responsibilities for markets to be supported.
• Assist in Kaizen and other employee process efficiency / productivity exercises.
• Stay current on both sales and technical product knowledge.
• Work with other team members in the Training Department, MSX Management, and respective Market Management to assist in training plans.
• Consistently reviews training materials for preparation and perspective.
• Contributes to the training evaluation by collecting feedback from trainees and collaborating with Management.
• Always maintain positive healthy team and customer relationships.
• Always maintain their discretion, confidentiality, professionalism with the materials and programs used and executed.

Skills

Organization

Time management

Communication

Empathy

Content delivery

Curriculum design

Learning agility

Education

Bachelor's degree in education

Job description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

• Conduct training and education programs for employees and external clients
• Assist in evaluating training needs by evaluating employee knowledge, skills and abilities against needs of job or role, and identifying gaps where training is needed
• Assist in evaluating training needs by evaluating client knowledge, skills and abilities against needs of job or role, and identifying gaps where training is needed
• Prepare and lead client training using a standardized curriculum
• Conducts on-going training of existing team members, in classroom or field.
• Assists in training internal new hires to help embrace client culture and understand roles and responsibilities for markets to be supported
• Assists in Kaizen and other employee process efficiency / productivity exercises
• Stay current on both sales and technical product knowledge
• Work with other team members in the Training Department, MSX Management, and respective Market Management to assist in training plans
• Consistently reviews training materials for preparation and perspective
• Contributes to the training evaluation by collecting feedback from trainees and collaborating with Management
• Always maintain positive healthy team and customer relationships
• Always maintain their discretion, confidentiality, professionalism with the materials and programs used and executed

Qualifications

• Develop and cultivate a never-ending appetite for learning to broaden your knowledge and those of your students
• Strong organization and time-management skills to prioritize and set goals for productivity
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners
• Effective communication (verbal and written) and interpersonal skills to inspire and engage learners
• High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques as related to instruction
• Have a background in content delivery and creation using modern methods and technology.
• A minimum of bachelor’s degree (BSc) in education, other related courses, and/or a mix of relevant industry knowledge, experience and certifications

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.