Trainee, Client Analytics

SupportFinity™; New York (NY); Hybrid; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical benefits

Commuter benefits

401k with employer contribution

Job summary

SupportFinity™ in New York is offering a Trainee position in Client Analytics aimed at developing future talent. The role involves monitoring and reporting on client metrics, creating reports, and collaborating on analytics projects.

Candidates should have strong analytical and communication skills, with a background preferred in luxury retail. The position is full-time for 12 months, offering $20 per hour, along with potential benefits including medical and 401k.

Qualifications

• At least 6 months of prior experience.
• Strong communication skills, both verbal and written.
• Proficient analytical capabilities.

Responsibilities

• Assist in managing and running reoccurring zone level client reports.
• Collaborate with internal partners for additional reporting needs.
• Create ad hoc reporting dashboards and insights.
• Support User Acceptance Tests (UATs) when implementing new tools.
• Help with migrating reports from Excel to BI tools.

Skills

Analytical skills

Project management

Organization skills

Communication skills

Attention to detail

Tools

Microsoft Excel

Power BI

Salesforce

Job description

Job Title

Position: Trainee, Client Analytics

Job Purpose

The Dior Corporate Trainee participates in a program designed to identify and develop future talent for the organization across functional areas. By working closely with their assigned Department, the Trainee supports the organization’s short and long-term objectives through day to day administrative and long-term project work. Trainees across departments will collaborate to develop initiatives to improve business results, and present a project to the Executive Leadership Team. The Client Analytics Trainee will be involved in monitoring, analyzing, and reporting on critical client metrics and initiatives. They will work on various reports and analytics projects to provide valuable insights to both the stores and corporate teams. Additionally, the trainee will be responsible for data cleaning and file organization.

Responsibilities

• Assist in managing and running reoccurring zone level client reports
• Collaborate with internal partners for additional reporting and list needs
• Create ad hoc reporting dashboards, decks, and insights by using internal data platforms
• Support User Acceptance Tests (UATs) when implementing new tools
• Help with migrating reports from Excel to Business Intelligence (BI) Visualization Tools
• Assist with Client databases hygiene, report maintenance and accuracy
• Manage weekly client reallocation and merging projects using CRM tools
• Partner with the regional teams to ensure data accuracy across boutiques and client advisors' reports
• Responsible for updating the client data dictionary

Skills and Competencies

• Strong analytical skills – ability to shift through very large datasets (high comfort level with client data)
• Strong project management and organization skills with the ability to follow-through and prioritize (manage multiple projects simultaneously and meet deadlines)
• Excellent organizational skills with attention to detail
• Outstanding communication skills, verbal and written (strong interpersonal skills)
• Ability to make autonomous decisions in a timely manner

Requirements

• At least 6 months of prior experience
• Full-time, 12-month program from June 2026 through July 2027
• Available to work Monday–Friday, 9–6pm, with Friday work from home
• Strong communication skills, both verbal and written
• Strong analytic skills and desire to work with data sets/figures
• Background in luxury retail is preferred
• Proactive follow-through practices
• Strong time management skills and prioritization with the ability to work under specific timelines and fast-paced environments
• Must possess strong organizational skills and attention to accuracy
• Proficient analytical capabilities, must be able to learn new applications quickly
• Strong knowledge of all Microsoft Office programs (Excel is a must, Power BI, PowerPoint, Outlook)
• Knowledge of Salesforce is a plus

Compensation and Benefits

The appointed candidate will be offered a salary of $20 per hour, plus potential eligibility to participate in the Company’s medical benefits plan, commuter benefits, and 401k plans with employer contributions.

Equal Employment Opportunity

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.