TRAID Manager: Equipment & Services Lead

AccessCNY, Inc.; City of Syracuse (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

PTO

11 paid holidays

Job summary

AccessCNY, Inc. is hiring a TRAID Manager to lead a team delivering adaptive equipment services in East Syracuse, NY. You will collaborate with families, educators, and professionals to implement individualized plans addressing behavioral needs and equipment provision.

The role requires a Bachelor degree in human services, supervisory experience, and knowledge of adaptive equipment. Duties include staff training, warehouse oversight, data entry, and program development within agency guidelines.

Qualifications

• Bachelor degree in a human services field plus one year of experience working with people with disabilities.
• One year of supervisory experience.
• Knowledge and experience with assessing, ordering, adapting, repairing, maintaining, and training on adaptive equipment and technology.

Responsibilities

• Evaluate equipment and technology needs of participants.
• Provide equipment and demonstrations to participants, families and professionals.
• Provide information and referral to participants, families, and professionals.
• Ensure participant and family satisfaction with services.
• Supervise the Adaptive Technician Assistant.
• Orient, train, and direct staff regarding specific job duties.
• Provide ongoing direction, support, and regular supervision to staff.
• Oversee the maintenance and cleaning of equipment in the warehouse.
• Oversee delivery and return of borrowed equipment.
• Oversee warehouse organization and cleanliness.
• Order equipment as needed.
• Develop and utilize the TRAID database for equipment inventory and loans; enter information accurately.
• Ensure satisfaction surveys are mailed and returned.

Skills

Staff supervision

Staff training

Community engagement

Education

Bachelor degree in human services

Supervisory experience

Adaptive equipment knowledge

Job description

AccessCNY, Inc. is hiring a TRAID Manager to lead a team delivering adaptive equipment services in East Syracuse, NY. You will collaborate with families, educators, and professionals to implement individualized plans addressing behavioral needs and equipment provision.

The role requires a Bachelor degree in human services, supervisory experience, and knowledge of adaptive equipment. Duties include staff training, warehouse oversight, data entry, and program development within agency guidelines.