Traffic Operations & Communications Specialist I

The State of New Hampshire; Concord (NH); On-site; USD 19,000 - 32,000; Full time

Job summary

The State of New Hampshire is seeking a Transportation Management Communications Specialist I in Concord, NH. This full-time role processes and disseminates information using the Transportation Management Center’s systems and monitors traffic events in real time.

The position requires dispatching/communications experience, willingness to work nights and weekends, and the ability to pass a background check. Close date is 09/22/2026.

Qualifications

• Equivalent combination of 2 years of education and experience after completion of high school.
• Two years in dispatching, communications, emergency response, IT, or related field.
• Must undergo fingerprint-based criminal background check.
• Must be willing to work extended/flexible schedule including nights, weekends and holidays.
• Must be available for call-back duty during transportation events or emergencies.

Responsibilities

• Scans display wall visually to obtain traffic management information.
• Communicates with other TMC operators and supervisors to coordinate traffic management activities.
• Monitors real-time traffic flow data from multiple sources.
• Operates camera and scans multiple monitors to monitor, verify, and diagnose traffic events.
• Monitors and evaluates environmental conditions and RWIS (Roadway Weather Information Systems).
• Uses multi-channel telephone and radio headset to communicate with other NHDOT employees, other TMC operators, TMC supervisors, interagency traffic management personnel, and public about traffic management and traffic events.
• Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.

Skills

Dispatching

Communications

Education

High school diploma or equivalent

2 years in related field

Job description

The State of New Hampshire is seeking a Transportation Management Communications Specialist I in Concord, NH. This full-time role processes and disseminates information using the Transportation Management Center’s systems and monitors traffic events in real time.

The position requires dispatching/communications experience, willingness to work nights and weekends, and the ability to pass a background check. Close date is 09/22/2026.