TRANSPORTATION MANAGEMENT COMMUNICATIONS SPECIALIST I

The State of New Hampshire; Concord (NH); On-site; USD 19,000 - 32,000; Full time

Job summary

The State of New Hampshire is seeking a Transportation Management Communications Specialist I in Concord, NH. This full-time role processes and disseminates information using the Transportation Management Center’s systems and monitors traffic events in real time.

The position requires dispatching/communications experience, willingness to work nights and weekends, and the ability to pass a background check. Close date is 09/22/2026.

Qualifications

• Equivalent combination of 2 years of education and experience after completion of high school.
• Two years in dispatching, communications, emergency response, IT, or related field.
• Must undergo fingerprint-based criminal background check.
• Must be willing to work extended/flexible schedule including nights, weekends and holidays.
• Must be available for call-back duty during transportation events or emergencies.

Responsibilities

• Scans display wall visually to obtain traffic management information.
• Communicates with other TMC operators and supervisors to coordinate traffic management activities.
• Monitors real-time traffic flow data from multiple sources.
• Operates camera and scans multiple monitors to monitor, verify, and diagnose traffic events.
• Monitors and evaluates environmental conditions and RWIS (Roadway Weather Information Systems).
• Uses multi-channel telephone and radio headset to communicate with other NHDOT employees, other TMC operators, TMC supervisors, interagency traffic management personnel, and public about traffic management and traffic events.
• Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.

Skills

Dispatching

Communications

Education

High school diploma or equivalent

2 years in related field

Job description

For assistance, contact the State of New Hampshire - Division of Personnel
Monday through Friday 8:00 AM - 4:00 PM EST 603-271-3261 or [e-mail]

TRANSPORTATION MANAGEMENT COMMUNICATIONS SPECIALIST I (Job ID: 53105)

Department of Transportation

Bureau of Transportation Systems Management & Operations

110 Smokey Bear Boulevard / Concord, NH

Position #21644

$17.81/hour - $23.39/hour

Full-time

Location: Concord, NH

Close Date: 09/22/2026

Post Date: 08/24/2026

SUMMARY:

To receive, process, and disseminate information using the Transportation Management Center’s Transportation Management System (TMC’s TMS).

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

• Equivalent combination of 2 years of education and experience after completion of high school. Two years in a field or occupation including dispatching, communications, emergency response, information technology or related field.
• License/Certification: None

Other Requirements:

1. Selected candidate will undergo a fingerprint-based criminal background check.
2. Must be willing to work an extended and/or flexible schedule, including nights, weekends and holidays, and may be required to report to work with little notice during transportation events and/or emergencies as needed.
3. Must be available for call-back duty with little notice during transportation events and/or emergencies as required.

Trainee Option: Not Applicable

PREFERRED QUALIFICATIONS: None

AFTER-HIRE REQUIREMENTS: None

CAREER ADVANCEMENT OPPORTUNITIES:

• In-Band Advancement Available: No
• Broad Group Level Advancement Available: No

RESPONSIBILITIES:

• Scans display wall visually to obtain traffic management information.
• Communicates with other TMC operators and supervisors to coordinate traffic management activities.
• Monitors real-time traffic flow data from multiple sources.
• Operates camera and scans multiple monitors to monitor, verify, and diagnose traffic events.
• Monitors and evaluates environmental conditions and RWIS (Roadway Weather Information Systems).
• Uses multi-channel telephone and radio headset to communicate with other NHDOT employees, other TMC operators, TMC supervisors, interagency traffic management personnel, and public about traffic management and traffic events.
• Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.

DISCLAIMERS: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title. When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

TOTAL COMPENSATION INFORMATION

• HMO or POS Medical and Prescription Drug Benefits:
• The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
• Value of State's share of Employee's Retirement: 12.87% of pay
• *Dental Plan at minimal cost for employees and their families ($500-$1800 value)
• * Flexible Spending healthcare and childcare reimbursement accounts
• *State defined benefit retirement plan and Deferred Compensation 457(b) plan
• *Work/life balance flexible schedules, paid holidays and generous leave plan
• *$50,000 state-paid life insurance plus additional low-cost group life insurance
• *Incentive-based Wellness Program (ability to earn up to $500)

For assistance creating your talent profile or applying online please contact Pamela Shore, Training and Recruitment Specialist, at [phone] or at [e-mail]

For additional information contact Nicholas King, Administrator, at [phone] [e-mail].

EOE

TDD Access: Relay NH 1-800-735-2964