Traffic Operations Center (TOC) - Project Manager

AtkinsRealis USA Inc.; Richmond (VA); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k) matching

Stock purchase plan

Paid Time Off

Flexible work options

Employee assistance program

Voluntary benefits

Job summary

AtkinsRéalis seeks a Traffic Operations Center (TOC) – Project Manager in Richmond, VA. This role leads TOC operations staff, coordinates with clients and internal teams, and oversees schedules, billing and QA processes to ensure project success.

Required 8 years of project production/technical experience; a Bachelor's degree, PMP and/or MBA are a plus. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Bachelor's degree required with 8 years in project production/technical roles; two years as a Sr. Technical Professional.
• PMP and/or MBA a plus.
• Strong interpersonal, public speaking and persuasive abilities.
• Strong financial management and team leadership.
• Knowledge of production support systems and PC proficiency.

Responsibilities

• Manage TOC operations staff and coordinate with client, admin, management and staff; respond to inquiries and requests for information/approval.
• Assign daily activities and monitor progress of operations staff.
• Develop, communicate and manage QA, administrative procedures, and reporting formats/specifications.
• Monitor schedules, billing and reports and alert management to issues.
• Initiate and process personnel actions (hiring, promotions, terminations).
• Identify new business opportunities and participate in client presentations to promote firm capabilities.
• Coordinate communication between internal/external associates, client, and regulatory agencies.
• Monitor financial status of projects and communicate progress to technical management.

Skills

Interpersonal skills

Public speaking

Persuasive ability

Financial management

Team management

Production systems

PC proficiency

Education

Bachelor's degree

PMP certification

MBA

Job description

Job Description Overview

We are seeking a Traffic Operations Center (TOC) – Project Manager to join our team in Richmond, VA. In this role, the Project Manager will support and provide project management expertise for the traffic operations centers in Virginia (Richmond, Staunton, Hampton Roads, Salem, and Northern Virginia).

Responsibilities

• Function as manager for all TOC operations staff, as well as coordinating with client, admin, management and staff; responding to inquiries and requests for information/approval and/or directing to appropriate staff, as required.
• Assigns/monitors daily activities of operations staff.
• Develops, communicates and manages project quality assurance, administrative procedures, communication guidelines, project deliverable formats and specifications, and progress reporting requirements.
• Monitors schedules, billing and reports.
• Initiates and processes all personnel actions (e.g. hiring, termination, promotion, downward movement, and other status changes).
• Assists in obtaining payment from clients; resolves client disputes and adjust billing records as required; communicates project progress/status to senior management and alerts them of project production, quality control or financial performance problems.
• Identifies new business opportunities to the firm, coordinates and participates in project presentations to the clients and other external groups, and promotes firm’s capabilities, marketing its services among existing and prospective clients.
• Participates in project opportunity evaluation, consultant selection, and in the preparation of firms’ qualification/experience statements.
• Coordinates communication between internal and external associates and client, and between firm and regulatory agencies.
• Maintains frequent contact with clients and regulatory agency personnel to determine their respective needs and requirements and serves as expert witness at project hearings and judicial proceedings if necessary.
• Monitors and reports financial status of projects to technical managers.
• Performs such other duties as the supervisor may from time to time deem necessary.

About you

Bachelor's degree in field(s) of practice. Management coursework, PMP and/or MBA a plus. This level may be achieved with 8 years’ experience in project production and technical professional activities, two of these working as a Sr. Technical Professional. Proven interpersonal skills, public speaking and persuasive ability. Strong project financial management and team management skills. Knowledge of production support systems and personal computer proficient.

Rewards & benefits

At AtkinsRéalis, our values—Safety, Integrity, Collaboration, Innovation, and Excellence—are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.

• Medical
• Dental
• Vision
• Company-paid life and short- and long-term disability benefits
• Employer-matched 401(k) with 100% vesting
• Employee stock purchase plan
• Paid Time Off
• Leaves of absences options
• Flexible work options
• Recognition and employee satisfaction programs
• Employee assistance program
• Voluntary benefits

You can review our comprehensive benefits page here.

About AtkinsRéalis

We’re AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more.

Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and technology. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.

Additional information

Expected compensation range is between $200,000 - $250,000 annually depending on skills, experience, and geographical location.

AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability Please review AtkinsRéalis’ Equal Opportunity Statement here.

Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency.

Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.