Traffic Management Center Technician

Manatee County Government, Work That Matters; Bradenton (FL); On-site; USD 27,000 - 34,000; Full time

Job summary

Manatee County Government is seeking a Traffic Management Center Technician to monitor traffic status using CCTV and detector data, and to assist with coordination across operations staff and external agencies.

The role requires familiarity with signal timing, software for traffic management, and the ability to provide timely information to senior technicians during incidents and events. Flexibility for rotating shifts and on-call duties is essential.

Qualifications

• High school graduate/equivalent.
• Level I IMSA and/or ATSSA Signal Certification(s) and FDOT MOT Basic within one year of hire date.
• One year experience in a Traffic Management Center setting.
• Equivalent combinations of education, training, and experience may be considered."
• Technical experience in traffic, communications, computers, or electronics is desired.

Responsibilities

• Monitor traffic status via CCTV cameras and GUI/detector data.
• Assist senior technicians with coordinating with external agencies.
• Notify Emergency Services of traffic events and coordinate responses.
• Package information from monitoring activities for review by seniors.
• Understand signal timing parameters and monitor connectivity with central systems.

Skills

Traffic management

CCTV monitoring

Communication

Record keeping

Basic computer skills

Education

High school diploma or GED

IMSA/ATSSA Signal Certification

FDOT MOT Basic

Tools

Central signal management system

GUI display/detector data

Job description

General Information

Work Location:

2101 47th Terrace East, Bradenton, Florida 34203

Work Hours:

Monday - Friday, 6:30 am - 3:30 pm and/or 9:00 am - 6:00 pm

Expected Starting Hourly Range:

$19.51 - $24.38

This classification will be responsible for effectively and efficiently responding to all incident and operational needs that occur within the Traffic Management Center (TMC). This position requires a thorough understanding of the various system tools and operational procedures utilized within the TMC. This position also requires flexible work hours, rotating shifts, and on-call support work to meet the demands of the TMC operation.

Working Conditions

Indoor/outdoor situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 100 lbs. with assistance.

Job Description

Essential Functions

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

• Monitoring traffic status (by CCTV cameras and by GUI display/detector data), scheduled events, active events, etc.
• Help senior technicians in coordinating with other operations staff with regards to external agency communications and general control room coordination, and other control room staff from other agencies to obtain a full understanding of all control room activity status.
• Inform Emergency Services of Traffic Events - The TMC Technicians will assist the Traffic System Engineer by informing all Emergency Services of traffic events in the geographical coverage area of the TMC. These events vary in their scope and the methods on how the operator responds, notifying FHP, local police, fire and EMS services.
• Taking information received from traffic monitoring activities, public safety agency scanners, or email alerts, and field devices, and packaging that information for senior technicians to review and disseminate.
• Understands the basics of signal timing parameters and ability to monitor signal and other ATMS device connectivity using central signal management system and other software programs.

Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee’s qualifications, essential job functions, and applicable federal and Florida law.

Minimum Qualifications

• High school graduate/equivalent.
• Level I, IMSA and/or ATSSA Signal Certification(s) and FDOT MOT Basic within one (1) year of hire date.
• One (1) year experience in a Traffic Management Center setting.
• Equivalent combinations of education, training, and experience may be considered in meeting the minimum qualifications for this position.
• Technical experience in the areas of traffic, communications, computers, or electronics desired.

Knowledge, Skills, And Abilities

• Knowledge/familiarity with electrical systems.
• Knowledge of the operation of hand and power tools required in assigned work.
• Knowledge of hazards and safety precautions of the trade.
• Ability to become familiar with state and local regulations and the manual on traffic signal installations as required by assigned work.
• Ability to maintain accurate records.
• Ability to understand and follow oral or written instructions.
• Ability to establish and maintain effective working relationships with the public, co-workers, supervisor and outside agencies.
• Ability to perform manual tasks as required for area of assignment.
• Skill in basic computer operations such as spreadsheets and word processors is required.

Veterans Preference

In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.

EEO/ADA Statement

Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.

Drug-Free Workplace

Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.

Emergency Response/Recovery Activities

All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.

Full Time Positions

Employee Assistance Program (EAP)

• ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support.
• LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
• Five (5) free visits annually for employees and covered family members.

Wellbeing Benefits

• Wellness/Health Coaches (5 Free per year)
• Personal Training (5 Free per year)
• Pharmacy Technician
• Musculoskeletal Physical Therapy Management
• Registered Dietician (5 Free per year)
• Massages with licensed therapist (small copay)

Miscellaneous Benefits

• Workers’ Compensation
• Training/Seminars
• Premium Pay Differentials/Career Ladders
• Government employee discounts at many retailers and attractions
• Access to Manatee County Library Services (books, digital services, tools, museum passes).

Paid Time Off

• 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
• Three (3) Personal Holidays
• Personal Sick Leave
• Family Sick Leave
• Sick Leave Bank (Donated Hours)
• Professional Medical Appointment Leave
• Bereavement Leave
• Military Leave
• Military Training Leave
• FMLA

Vacation Award

Applies to employees regularly scheduled to work 8 hours per day/40 hours per week.

Years of Service Vacation Days

0-5 16.25 days

6-10 19.50 days

11+ 22.75 days

• Eligible employees may earn an additional 2 days of vacation through participation in the Manatee Thrives program

Insurance

• Award-winning Health Plan with deductibles as low as $0.
• Dental Insurance
• Vision Insurance
• Prescription Insurance
• Life Insurance (6 times salary at low cost)
• Long-term and Short-term Disability Insurance

Retirement

• Florida Retirement System (FRS) with Pension Plan and Investment Plan options.
• 457b Tax Deferred and ROTH account options through Voya.
• FRS Webinars
• Free financial guidance with licensed, non-commissioned financial planner

Career Wellness

• Professional Leadership Programs
• Instructor-Led and eLearning Training
• Premium Pay Differentials/Career Ladders
• Career Counseling
• Toastmasters
• Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance)
• Employee Recognition Programs with monetary and time-off awards

Education Benefits

• Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder.
• Public Service Loan Forgiveness (PSLF)

Flexible Spending Account

• Options for Health Care and Dependent Care Spending Accounts providing pre-tax savings.

Permanent Part Time - Benefits

Employee Assistance Program (EAP)

• ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support.
• LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.

Miscellaneous Benefits

• Workers’ Compensation
• Training/Seminars
• FRS options
• Premium Pay Differentials/Career Ladders
• Government employee discounts at many retailers and attractions
• Access to Manatee County Library Services (books, digital services, tools, museum passes).

Paid Time Off

• 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
• Three (3) Personal Holidays
• Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs.