Traffic Management Center Program Manager

WSP; Richmond (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

WSP is seeking a Traffic Management Center (TMC) Program Manager to oversee program delivery, QA/QC, contract administration, and client reporting.

The role requires 12+ years in TMC/TSMO, a bachelor's degree, and hands-on leadership of large teams; it is based in the Virginia Mid-Atlantic region with on-site responsibilities and on-call duties.

Qualifications

• Bachelor’s degree in a relevant field
• 12+ years of relevant experience in TMC/Traffic operations/emergency operations/TSMO
• At least 4 years of project management experience for projects with a net worth of at least $5M
• Experience supervising a minimum of twenty-five employees

Responsibilities

• Provide general management, QA/QC, contract administration, and management support
• Lead performance measurement, management, and reporting
• On-call for emergencies and operational problems
• Create and distribute weekly and monthly reports
• Engage with client meetings and relay information

Skills

Staff management

Data analytics

Reporting

On-call readiness

Education

Bachelor’s degree in a relevant field

Job description

WSP is currently searching for a Traffic Management Center (TMC) Program Manager!

This role can work out of various offices in the Virigina Mid-Atlantic Region.

This Opportunity

The Traffic Management Center (TMC) Program Manager will be responsible for all work necessary to provide for the general management, oversight, quality assurance/quality control (QA/QC), contract administration, and management support personnel.

The Program Manager shall:

• Be available all times during off-duty hours to provide assist operations staff.
• Participate in on-site and off-site meetings, build and maintain relationships with operational stakeholders.
• Manage staff administration, performance, and oversight.
• Lead performance measurement, management, and reporting.
• Implementation and oversight of client policies and directives.
• Lead data analytics activities including economic evaluation, and system evaluation.
• Report to the client daily on all matters affecting operations of the TMC.
• Be on call 24/7/365 for emergency and/or operational problems.
• Attend meetings with the client for purposes of relaying information.
• Create and distribute weekly, and monthly reports as needed, and
• Address special requests by the client for gathering data and/or generating reports.

Education and Experience

Desired education and experience for this project include:

• Bachelor’s degree in a relevant field
• 12+ years of relevant experience
• Experience in TMC operations with a minimum of 5 years of project management experience in TMC/Traffic operations/emergency operations, and transportation systems management and operations (TSMO),
• At least 4 years of project management experience for projects with a net worth of at least $5M,
• Experience in managing projects and tasks from inception to completion, and
• Experience supervising a minimum of twenty-five employees.

WSP Benefits

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.