Traffic & Guest Services Parking Attendant (FT/PT)

Jiminy Peak Mountain Resort, LLC; Hancock (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

Jiminy Peak Mountain Resort, LLC is seeking Parking Lot Attendants to ensure safe, efficient arrival and drop-off flow in the Village Center and parking areas. You will guide traffic, monitor load zones, direct guests to services, and maintain lot cleanliness in all weather conditions.

Responsibilities include coordinating with shuttle drivers, assisting guests with unloading gear, and handling daily paperwork.

Qualifications

• Available weekends and holidays.
• Professional in appearance.
• Able to stand for extended periods.
• Able to withstand extreme weather conditions.
• Strong oral communication skills.
• Guest service oriented and able to work with the public.
• Safety conscious and oriented.
• Must be 14 years or older.

Responsibilities

• Monitors guests in the load zone to ensure proper load/unload procedures.
• Directs and controls traffic for efficient flow, including the Drop-Off zone.
• Ensures guests are parked in designated areas.
• Communicates with shuttle driver for timely pickups.
• Completes daily shift paperwork where applicable.
• Assists guests with unloading equipment and belongings.
• Directs guests to resort services and amenities.
• Assists guests with issues per Jiminy Peak's standards of guest service.
• Picks up trash and debris from lots at shifts start and during shifts.
• Shovels/sands parking lot areas when needed upon Manager's request.

Skills

Customer service

Communication skills

Stamina / standing long periods

Safety conscious

Weather resilience

Age 14+

Job description

Jiminy Peak Mountain Resort, LLC is seeking Parking Lot Attendants to ensure safe, efficient arrival and drop-off flow in the Village Center and parking areas. You will guide traffic, monitor load zones, direct guests to services, and maintain lot cleanliness in all weather conditions.

Responsibilities include coordinating with shuttle drivers, assisting guests with unloading gear, and handling daily paperwork.