Traffic Coordinator

adec; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

A-dec is seeking a Traffic Coordinator in the United States to oversee domestic and international shipments, ensuring timely, cost-effective, and compliant movement of goods.

The role involves qualifying carriers, negotiating rates, and coordinating with freight forwarders while resolving shipping issues and maintaining accurate classifications and routing guides.

Qualifications

• Domestic and international transportation and documentation knowledge.
• Incoterms 2020 familiarity.
• Strong organizational skills and attention to detail; customer-focused.
• Excellent verbal and written communication.
• Leadership and ability to train others.
• Proficient in creating spreadsheets and reports.

Responsibilities

• Qualifies, onboards, and manages performance of transportation carriers.
• Negotiate rates with freight forwarders and optimize lanes globally.
• Coordinate domestic and international inbound/outbound shipments.
• Escalation point for Export Specialist and Logistic Clerk on non-routing issues.
• Audit freight invoices and resolve discrepancies with carriers.
• Investigate logistics issues and implement corrective actions.
• Administer freight damage claims and secure refunds.
• Maintain NMFC classifications and routing guides.
• Assist buyers with carriers and cost-effective rates.
• Collaborate with carriers to implement process changes.

Skills

Transportation knowledge

International transportation

Documentation skills

Incoterms 2020

Organizational skills

Communication skills

Leadership & training

Analytical skills

Data entry & proofreading

Education

Haz-Mat certification within 6 months of hire

Tools

Excel

Databases & reporting

Job description

At A-dec, we do more than create the highest quality products and services for the dental industry; we strive to deliver a superior employment experience for each of our team members. With an environment that encourages and assists each person in developing to their highest potential, a career at A-dec is incredibly rewarding.

Overview

The Traffic Coordinator is responsible for coordinating domestic and international inbound and outbound shipments to ensure timely, cost-effective, and compliant movement of goods.

JOB DUTIES AND RESPONSIBILITIES:

• Qualifies, onboards, and manages performance of transportation carriers, while ensuring compliance with company standards, insurance requirements, and service expectations.
• Develops strong relationships with freight forwarders, shippers, and other outside shipping-related vendors to more effectively negotiate the best possible combination of rates and services.
• Manages freight cost by negotiating rates with freight forwarders, completing formal RFPs, and optimizing transportation lanes for inbound and outbound shipments globally.
• Serves as an escalation point for Export Specialist and Logistic Clerk on non-routing shipping issues. Helps resolve issues involving lost, damaged, delayed, or misrouted cargo.
• Completes regular audit and coding of freight invoices and works with carriers and various internal stakeholders to resolve invoice discrepancies.
• Investigates logistics service issues and implements corrective actions internally or with freight carriers.
• Administers freight damage claims and secure refunds from carriers.
• Maintains accurate NMFC classification of products to ensure compliance and cost efficiency.
• Maintains accurate customer outbound/inbound routing guides for customer and supplier shipping lanes.
• Assists purchasing on the logistics of transporting purchased parts to support assembly. Maintains corporate in-bound routing guide to assist buyers in determining preferred carriers and most cost-effective rates.
• Collaborates with carriers to execute process changes and implements department process changes through training and updates to standard work instructions.

QUALIFICATIONS:

Knowledge, Skills, and Abilities

• Thorough knowledge of domestic and international transportation and specialized documentation.
• Knowledge and understanding of the National Motor Freight Classification guidelines and requirements.
• Understanding of Incoterms 2020.
• Must have strong organizational skills, attention to detail and customer requirements.
• Excellent collaboration and interpersonal skills.
• Motivated self-starter with strong follow-through. Must have the ability to research information as needed.
• Thorough knowledge of office routines and general clerical procedures is required.
• Able to operate 10-key calculator by touch with accuracy, along with general math skills to calculations and/computer keyboard speed 50+ w.p.m., along with demonstrated ability to proofread effectively. Able to create spreadsheets/database software reports.
• Demonstrated leadership skills and the ability to train others.
• Excellent verbal and written communications skills and ability to provide clear documentation.

Education and Experience

• Four or five years of related experience.
• Haz-Mat certified within 6 months of hire.
• Experience in rate negotiations, and preparation of detailed rate analyses.
• Experience working with international freight forwarders, knowledge of air and ocean transportation, container loading, courier services, rates, quotations, truck shipments, and claim process.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not to be construed as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. A-dec reserves the right to assign job duties and days and hours of work based on factors such as workload requirements, staffing levels, and customer demands.

At A-dec, we value our people and show it by prioritizing an inclusive culture, total well-being, and opportunities for learning and career advancement.

A background check and screen for the illegal use of drugs is required.

A-dec is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In addition, A-dec will not discriminate against applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another. *VEVRAA Federal Contractor

A-dec is interested in qualified candidates authorized to work in the United States for US-based positions. We are unable to sponsor or take over sponsorship of employment visas.