Traffic Control Operations Leader

Wright; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Wright in Indianapolis is seeking an experienced Operations Manager to oversee the delivery of traffic control services, ensuring reliability, on-time performance, and safety for clients. The role oversees the office and field teams, drives new hire processes and trainings, and reports to the Regional Manager.

You will lead safety meetings, manage budgets and inventories, and coordinate with Field Supervisors to ensure site compliance and efficient operations.

Qualifications

• Construction Management experience preferred.
• Traffic Control Management preferred; experience with crews or fleets in logistics/couriers a plus.
• Strong computer skills, including Microsoft Office and Office 365 suite.
• Strong interpersonal skills providing guidance, direction, and assistance.
• Result-oriented and customer service resolution skills.
• Comprehensive understanding of Operations Management, LEAN/Kaizen, Operations Metrics, and Operational Excellence.
• Excellent problem-solving skills.
• Excellent written and verbal communication skills.
• Comfortable in a fast-paced and high-pressure environment.
• Maintain a clean and professional appearance.
• Willing to travel.
• Must have a valid driver's license, maintain a clean driving record, and have reliable transportation.
• Working after standard business hours, on weekend, and holidays as needed.
• Must be 18 years of age or older.
• Ability to pass all pre-employment screenings.
• Required to adhere to all policies and procedures.

Responsibilities

• Complete written reports as required on vehicular deficiencies, accidents, incidents, complaints, employee injuries, and other issues as may be required from time to time.
• Create and implement effective strategies to foster business growth.
• Oversee all office and field staff.
• Collaborate with Field Supervisors in site auditing and inspection to ensure all job sites are compliant and operating within protocols.
• Visit clients within a 75-mileradius from office location daily.
• Ability to spend split working time of 50% in the office and 50% in the field.
• Conduct safety meetings, document personnel issues, and maintain a positive high morale to foster teamwork.
• Know and follow safety and health rules, as well as safe working practices applicable to Traffic Control.
• Build and maintain relations with current customers.
• Send new customers to our business development staff.
• Coordinate safety meetings and required trainings, as well as conduct weekly meetings with Field Supervisors.
• Responsible for hiring and terminating and documenting employees after communication and verification with Supervisors and Human Resources.
• Oversee all purchases for the office, including managing office budgets with proven knowledge of P&L and financials.
• Maintain proper inventory for operations in the field, including trucks, GPS, signs, GSF's, tablets, and more.
• Maintain and account for vehicles and equipment at the office.
• Ability to respond and assist before or after business hours.
• Proactive, well-organized, and can manage multiple, simultaneous projects.
• Have a general knowledge of all job functions for direct reports.
• Must be able to work various shifts as required.
• Additional duties as assigned.

Skills

Construction Mgmt

Traffic Control

Office software

Interpersonal skills

Customer service

LEAN/Kaizen

Problem-solving

Communication

Travel willingness

Driver's license

Job description

Wright in Indianapolis is seeking an experienced Operations Manager to oversee the delivery of traffic control services, ensuring reliability, on-time performance, and safety for clients. The role oversees the office and field teams, drives new hire processes and trainings, and reports to the Regional Manager.

You will lead safety meetings, manage budgets and inventories, and coordinate with Field Supervisors to ensure site compliance and efficient operations.