Operations Manager: Drive Safety, Service & Growth

United Rentals, Inc.; Indianapolis (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppt.

Vacation Buy Up Program (US)

Early Wage Access (US Hourly)

Paid Sick Leave

Inclusive culture

Job summary

United Rentals, Inc. in Indianapolis is seeking an Operations Manager to lead the delivery of quality service and maximize branch productivity. You will work with the Branch Manager to ensure safety, world-class customer service, and process compliance across operations.

You will support financial objectives, oversee sales initiatives, and manage performance of Inside Sales Reps, Drivers, and other staff. Strong leadership and communication are essential in this role.

Qualifications

• 3+ years of sales and operational experience.
• Strong motivational and leadership skills.
• Proficient in Microsoft Office and basic computer skills.
• Valid driver’s license with an acceptable record.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives
• Assist the Branch Manager in ensuring compliance with all company policies
• Oversee sales efforts and business initiatives
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
• Motivate, coach and train personnel
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Sales experience

Operations experience

Communication

Customer service

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Excel

Job description

United Rentals, Inc. in Indianapolis is seeking an Operations Manager to lead the delivery of quality service and maximize branch productivity. You will work with the Branch Manager to ensure safety, world-class customer service, and process compliance across operations.

You will support financial objectives, oversee sales initiatives, and manage performance of Inside Sales Reps, Drivers, and other staff. Strong leadership and communication are essential in this role.