Traffic Control Dispatch Coordinator

Helix Traffic Solutions, LLC; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Quail Construction, part of Helix Traffic Solutions network, seeks a Dispatch role to ensure customers receive the requested traffic control in fast-paced field operations across Arizona/Nevada.

You will coordinate crews, interpret plans, and relay critical information to field teams, maintaining safety, accuracy, and timely execution in a regional traffic management environment. This role emphasizes reliability, problem-solving, and cross-team communication.

Qualifications

• Thorough understanding of traffic control set ups and management of a traffic control crew.
• Adherence to company policy at all times.
• Cooperative team player attitude.
• Willingness to improve industry knowledge and learn new skills.
• Proficient computer skills.
• Strong time management and organizational skills.
• Attention to detail.
• Excellent written and communication skills.
• Ability to juggle multiple projects and activities seamlessly.
• Dependable and self-motivated.

Responsibilities

• Collect information from job calendar, traffic control plans, etc.
• Relay all job-related information to the crews so they have a clear understanding of the job.
• Manage all call outs and changes to the scheduled job to ensure customer needs are met.
• Receive calls to assist crews in safety issues, work zone setups, scheduling conflicts, etc.
• Understand construction plans to determine what will be required to accommodate scope of work for the contractor.

Skills

Traffic control knowledge

Team player

Continuous learning

Computer skills

Time management

Attention to detail

Written communication

Multitasking

Self-motivation

Dependable

Job description

Quail Construction, part of Helix Traffic Solutions network, seeks a Dispatch role to ensure customers receive the requested traffic control in fast-paced field operations across Arizona/Nevada.

You will coordinate crews, interpret plans, and relay critical information to field teams, maintaining safety, accuracy, and timely execution in a regional traffic management environment. This role emphasizes reliability, problem-solving, and cross-team communication.