Traffic Clerk

Deutsche Post DHL; University Park (FL); On-site; Confidential; Full time

Job summary

Deutsche Post DHL in University Park, FL seeks a Warehouse Clerk to schedule inbound/outbound freight, coordinate drivers and equipment, and ensure accurate shipping/receiving documentation.

You will work with customer service and trucking partners to maintain service levels, train new associates, and uphold safety and housekeeping standards. 1 year experience and a high school diploma are preferred.

Qualifications

• 1 year experience or more in shipping/receiving roles.
• Basic understanding of BOLs and freight documents.
• Ability to coordinate drivers, equipment and freight.
• Strong customer service orientation and communication skills.

Responsibilities

• Schedule inbound and outbound freight to align with warehouse operations and capacities.
• Meet or exceed service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving documents (BOLs).
• Handle customers and customer representatives at the dispatch window.
• Maintain data and records related to shipping and receiving activities.
• Keep accurate logs and records as required.
• Assist in training new associates.
• Assist in maintaining facility security and orderly housekeeping.
• Maintain dock door control board accurately at all times.
• Operate in a safe manner and report unsafe conditions to supervisor.
• Maintain a clean, neat work area per company standards.
• Be polite and service-oriented to customers and associates.

Skills

Scheduling

Customer service

Document control

Safety awareness

Education

High School Diploma or Equivalent

Job description

Role Purpose

Responsible for scheduling truck deliveries and pick ups

Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels

Coordinates drivers, equipment, and freight

Ensures that all shipping and receiving documents and functions are completed accurately and on time

Key Accountabilities

• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self -corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.

Required Education and Experience

• 1 year experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.