Traffic Clerk

supply-chain; Jackson (MO); On-site; USD 40,872 - 43,992; Full time

Benefits offered by this job

Medical, dental, vision coverage on 30

Paid vacation and holidays

401(k) with generous match

Tuition reimbursement

Training and advancement opportunities

Job summary

Supply-Chain is seeking a First (1st) Shift Traffic Clerk (Gate Attendant) in Missouri. The role schedules truck deliveries, coordinates drivers and freight, and ensures timely shipping/receiving documentation.

The position requires basic computer skills and customer service experience, with a rotating 4-on/4-off schedule and weekend rotation. Base pay starts at $19.65/hr with a weekend differential of $1.75/hr, increasing to $19.90 after 6 months, $20.40 after 12 months, and $21.15 after 24

Qualifications

• 1 year of experience in traffic/dispatch or related role.
• Basic computer skills are required.
• Customer service experience preferred.

Responsibilities

• Schedule inbound and outbound freight to align with warehouse operations.
• Meet or exceed service and efficiency standards for shipping and receiving.
• Ensure accuracy of shipping/receiving documents (BOL).
• Interact with customers and carrier representatives at the dispatch window.
• Maintain data and records for shipping activities.
• Keep logs and records legible and accurate.
• Assist in training new associates.
• Support facility security and uphold housekeeping standards.
• Maintain dock door control board accuracy.
• Promote safety and report unsafe conditions to warehouse supervisor.
• Provide a polite, service-oriented attitude to customers and teammates.

Skills

Basic computer skills

Customer service experience

Education

High School Diploma or Equivalent

Job description

Position: First (1st) Shift Traffic Clerk (Gate Attendant)

Shift: 6:00am– 6:00pm, working 4 on and 4 off, rotating through all 7 days.

Pay: $19.65 per hour, with an additional $1.75/hr shift differential when work day rotates into weekends.

Base Pay INCREASE to $19.90 after 6 months, $20.40 after 12 months and $21.15 after 24 months!

In addition to the general job description below, the ideal candidate needs the following: Basic computer skills and Customer Service experience.

Applicants must be able to work rotating days that will include a schedule that will rotate into weekends. Basic computer skills are a must!

• Affordable medical, dental, and vision coverage offered on your 30th day
• Paid vacation and holidays
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Role Purpose

Responsible for scheduling truck deliveries and pick ups.

Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels.

Coordinates drivers, equipment, and freight.

Ensures that all shipping and receiving documents and functions are completed accurately and on time.

Key Accountabilities

• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self‑corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.

Required Education and Experience

• 1 year experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.