Traffic and Workflow Coordinator

Purohit Navigation; Chicago (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Dental and vision coverage

Disability insurance

Life insurance

Job summary

Purohit Navigation seeks a Traffic and Workflow Coordinator to drive smooth intake-to-delivery workflows, track timelines, and coordinate handoffs across teams. You will ensure client expectations are met, while maintaining high standards of organization and proactive communication.

The role emphasizes accurate scheduling, prioritization, and collaborative problem-solving in a hybrid work environment, with opportunities to support production and operations beyond traffic management.

Qualifications

• Excellent verbal and written communication skills.
• Highly detail-oriented with ability to manage deadlines while handling multiple priorities.
• Bachelor's degree or equivalent experience in a related field.
• Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word).

Responsibilities

• Create, maintain, and communicate project timelines to help teams meet milestones and delivery dates.
• Monitor projects and adjust timelines based on priorities and workload.
• Coordinate internal check-ins to track work-in-progress and prioritize tasks.
• Provide workload updates to leadership on upcoming deadlines and capacity concerns.
• Support production coordination by gathering project details and organizing specifications.

Skills

Communication

Detail-oriented

Time management

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Job Summary

The Traffic and Workflow Coordinator keeps Purohit Navigation's (PNAV) work moving smoothly from intake through delivery, tracking timelines, coordinating handoffs, and keeping teams aligned on priorities and client expectations. Beyond traffic, this role pitches in on workflow, operations, and production support wherever the agency needs an extra set of hands.

We're looking for someone highly organized, detail-oriented, and proactive, who brings sound judgment and clear communication to every project, and who takes real ownership of the work on time, on budget, and done right.

Essential Functions

Traffic Functions

• Create, maintain, and communicate project timelines that help teams understand key milestones, review cycles, internal handoffs, and delivery dates, while allowing sufficient time to complete work to PNAV and Client expectations.
• Monitor projects and adjust timelines and deadlines based on new or changing priorities and workload.
• As needed, help facilitate internal check-ins to monitor work-in-progress, establish priorities, adjust schedules, and ensure successful project completion.
• Share regular workload updates with the Director, Operations, including upcoming deadlines, capacity concerns, timing risks, and opportunities to improve how work is moving through the agency.
• Review current and future timelines and job statuses with manager, and if necessary, the individuals working on the jobs.
• Maintain visibility into agency timelines and project status through consistent coordination with project management, strategy, and operations team members.
• Support production coordination by helping gather project details, organize specifications, communicate timing needs, track vendor or internal production requests, and assist with follow-up as needed.

Workflow Functions

• Keep teams informed about current deadlines, shifting priorities, status updates, and items that need internal or client attention.
• Develop and update timelines with an understanding of team capacity, review needs, dependencies, and realistic turnaround times.
• Provide workflow support across active projects by helping organize schedules, status updates, routing needs, and follow-up tasks.
• Help identify timeline conflicts, communicate options, and partner with the SVP, Operations or project leads to resolve scheduling issues.
• Schedule and support process-related meetings as needed, including preparing agendas, documenting next steps, and tracking follow-up items.
• Support agency operations by helping maintain workflow tools, project information, templates, schedules, and other shared resources that help the team stay organized.
• Contribute to a responsive, collaborative team environment by staying organized, asking thoughtful questions, and following through on assigned next steps.

Work Environment

This role is performed in a hybrid work environment, with collaboration across remote and in-office team members. Occasional overtime may be needed during peak project periods or time-sensitive deadlines.

Knowledge, Skills, Experience & Education

Required

• 1-3+ years of relevant/professional experience, preferably in an advertising or corporate marketing environment; healthcare experience preferred.
• Bachelor's degree or equivalent experience.
• Excellent verbal and written communication skills.
• Strong knowledge of Microsoft Office Suite (PowerPoint, Excel, Word).
• Highly detail-oriented, reliable, and able to work well with deadlines while managing simultaneous priorities.
• Understanding of digital communications, including online media.
• Solid understanding of the creative and digital process.
• Ability to determine efficient ways to manage project timelines.
• Ability to interact effectively with other staff members at all levels of the company.
• Ability to perform successfully in a fast-paced environment.
• Excellent organization and time management habits.
• Fast learner able to adapt to new systems and products.

Preferred

• Experience working with vendors to obtain estimates based on provided specs.
• Familiarity working with online proofreading and project management solutions.

PNAV Core Values

• Passion for work at all levels
• High-quality work that is strategically grounded
• Superior level of client service
• Culture of trust, empowerment, and commitment
• Collaborative and team-oriented spirit: no ego

Purohit Navigation offers an excellent benefits package that includes medical insurance, a 401(k) plan, company-paid employee dental and vision coverage, short-term and long-term disability, and life insurance coverage.

And, as a woman- and minority-owned firm, we are committed to fostering an inclusive workplace. In fact, we are the first recipient of the MM&M "Diversity and Inclusion Champion" award for "the best commitment to diversity and inclusion."

Purohit Navigation (www.purohitnavigation.com) is a unique full-service healthcare strategy and marketing firm. For nearly 35 years, the firm has combined groundbreaking insights with strong creative expertise to achieve behavioral change. Current and former clients include companies in the pharmaceutical (including genetic and rare diseases), diagnostic (molecular and plated media), medical device, hospital product, and disease awareness areas, giving Purohit Navigation extensive experience with more than 200 brands in 60 therapeutic areas