A global financial services platform in Chicago is seeking a Trade Support Team Lead. This role involves providing 1st/2nd level support for trading systems, managing user setups, and liaising with different departments. Ideal candidates have at least two years’ experience with trading platforms like Fidessa and TT, excellent communication skills, and the ability to adapt in a fast-paced environment. The salary ranges from $70,000 to $125,000 annually, and benefits are included.
Qualifications
At least two years’ experience with front-end systems and admin tools.
Excellent working knowledge of database queries and Excel for Compliance audits.
Minimum of one year’s experience of client onboarding for both Fix and bespoke API protocols.
Responsibilities
Support the Trade Support Supervisor of the Chicago Trade Support Desk.
Handle user and account administration including limits adjustments.
Assist with system outage management for client trades.
Skills
Dynamic work ethic
Excellent verbal and written communication skills
Resilience in a fast-paced environment
Proactive learning of new technologies
Tools
Fidessa
CQG
TT
Stellar
Job description
A global financial services platform in Chicago is seeking a Trade Support Team Lead. This role involves providing 1st/2nd level support for trading systems, managing user setups, and liaising with different departments. Ideal candidates have at least two years’ experience with trading platforms like Fidessa and TT, excellent communication skills, and the ability to adapt in a fast-paced environment. The salary ranges from $70,000 to $125,000 annually, and benefits are included.