Trading Associate — Finance Tech & Client Relationships

moomoo; Town of Texas (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive Paid Medical Benefits

401k Employer Contribution

Generous Paid Time Off

Opportunities for Professional Growth

Performance Based Bonuses

Job summary

Moomoo is looking for a Trading Associate to enhance customer trading experiences in the United States. You will interact with clients via email, phone, and chat, resolving their inquiries related to equities and options trading.

The position requires a strong background in finance, specifically with FINRA certifications, and an ability to handle trading-related questions. Moomoo offers competitive medical benefits, retirement contributions, and performance-based bonuses.

Qualifications

• FINRA Series 7 and 63 required.
• 1+ years of relevant experience in the financial industry preferred.
• Knowledge of regulatory compliance requirements preferred.

Responsibilities

• Communicate with customers using email, phone, and chat.
• Resolve customer complaints and issues professionally.
• Identify and communicate customer pain points to the product team.

Skills

Bilingual English/Chinese proficiency

Crisis management skills

Communication skills

Education

Bachelor's degree in Finance or related field

Job description

Moomoo is looking for a Trading Associate to enhance customer trading experiences in the United States. You will interact with clients via email, phone, and chat, resolving their inquiries related to equities and options trading.

The position requires a strong background in finance, specifically with FINRA certifications, and an ability to handle trading-related questions. Moomoo offers competitive medical benefits, retirement contributions, and performance-based bonuses.