Trader, Operations

Osaic; Scottsdale (AZ); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Osaic is seeking a Trader for its Securities Operations in Scottsdale, AZ. This full-time role involves engaging with Financial Professionals and supporting their needs, ensuring exceptional service.

The position offers a hybrid work schedule, requiring 4 in-office days weekly, and an annual salary ranging from $60,000 to $65,000, plus bonuses. Ideal candidates have strong customer focus and communication skills, with a background in financial services preferred.

Qualifications

• Ability to prioritize and multi-task in a fast-paced environment.
• Proficiency at Microsoft Word, Excel, Internet Explorer, Outlook, and PowerPoint.
• Excellent communication and organizational skills.

Responsibilities

• Field inquiries regarding mutual fund procedures and charges.
• Process and facilitate mutual fund transactions from representatives.
• Ensure timely follow-up concerning all issues and inquiries.

Skills

Customer focus orientation

Communication skills

Detail-oriented

Ability to multi-task

Education

Bachelor's degree preferred

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Trading Support Opportunity in Financial Services

Trader, Securities Operations

Location(s)

• Atlanta: 2300 Windy Ridge Pkwy SE, Suite 750, Atlanta, GA 30339
• La Vista: 12325 Port Grace Blvd, La Vista, NE 68128
• Oakdale: 7755 3rd St. N, Oakdale, MN 55128
• Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
• St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702

Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.

Role Type

Full-time

Salary

$60K - $65K per year + annual bonus. Actual compensation offered will be determined individually, based on a number of job‑related factors, including location, skills, licensure, experience, and education.

Summary

As a member of our customer‑facing organization, you will engage directly with our customers – over 11,000 Financial Professionals across the country, helping grow and support their firms. As part of the Trading Support team in the broader Trading, Operations and Technology Solutions organization, you will work closely with other team members in all aspects of operational activities through both phone and processing. A collaborative and entrepreneurial approach will drive success as you learn and navigate all trading aspects of Financial Professional support. Your contributions will ensure that our Financial Professionals get best‑in‑class service in every interaction with Osaic.

Our Trading Support team members receive robust training prior to moving onto the “floor” taking calls and processing transactions for our network of Financial Professionals. Support is related to a variety of service‑related issues with exceptional experience as the goal. These are not sales roles, rather they are truly support and education experts. Our teams work Monday through Friday schedules.

Education Requirements

Bachelor’s degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree.

Responsibilities

• Service representatives for the Osaic Network
• Field inquiries regarding mutual fund procedures and charges
• Process and facilitate mutual fund transactions from representatives
• Act as liaison between representatives, Clearing firm and sponsors
• Reconcile reject/error accounts and process loss billing
• Quality control manual trades and corrections processed by traders
• Acknowledgement of Trade Rejects/Market Timing Notifications
• Prioritize information that needs immediate attention
• Ensure timely follow‑up concerning all issues and inquiries
• All other duties as assigned.

Basic Requirements

• Ability to prioritize and multi‑task in a fast‑paced environment.
• Proficiency at Microsoft Word, Excel, Internet Explorer, Outlook, PowerPoint.
• Excellent communication & organizational skills.
• Quick learner with basic technical skills to efficiently navigate through various systems.
• STRONG customer focus orientation.
• High attention to detail, analytical mindset, and problem‑solving skills.
• Be able to work independently and maintain elevated levels of quality.
• Self‑motivated individual capable of meeting departmental expectations and deadlines
• Ability to participate and contribute to a team environment.

Preferred Requirements

• 2+ years’ experience in financial services operations or broker‑dealer setting.
• Bachelor's degree in business, Finance or related field is preferred
• FINRA Series 7 license

Equal Opportunity Employer

Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.